Question about Sharp Aquos LC-13SH3U 13 in. EDTV-Ready LCD Television

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Missing Audio I just bought a new LC-32SB22, and am unable to get audio on two cable channels. I've tried to locate SAP settings, but with no luck. Any thoughts?

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Your remote should have a audio setting button to go from stereo/mono/sap. Also, there should be a setting within the menus... you just have to find it.

Posted on Dec 18, 2008

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Brand new, connected to new cox cable box, video works great but no sound


if just running HDMI cable try adding audio cables too, check all your volume and mute settings in the system setup.
If you have audio on most channels, but have silence on some or all of your local network channels, you may have the Secondary Audio Programming (SAP) turned ON. Complete the following steps to turn off SAP.
  1. Press the Settings or MENU button on the digital remote.

    Result: The Settings screen displays.
  2. Choose from the following options.
If... Then... Disable SAPdisplays Press the Select button. Choose SAP Languagedisplays Use the left or right arrow buttons to choose the English setting and press Select. PREFERENCESdisplays Scroll to the Language option, select Audio, then select the option labeled Primary or the one labeled English. If the above quick fix doesn't work, there may be a problem with MTS, Stereo, or another SAP issue. Try the following:
  • Verify in the program listing guide that the program has MTS, Stereo, or SAP features.
  • Check to see if the MTS, STEREO or SAP light on the TV or VCR is on.
If the light is not on, try the following:
  • Push the MTS, STEREO, or SAP button on the TV or VCR.
  • Adjust the fine tuning on the TV set to restore the stereo or SAP.
http://www.cox.com/residential/support/tv/article.cox?articleId=81da8760-5c47-11df-ed4d-000000000000

Jan 20, 2016 | Televison & Video

1 Answer

My remote broke and some of my channels are on sap. and when i go to the menu there is no audio setting how do i put the channel setting back to stereo or mono


Hello

While receiving an MTS broadcast, press [Audio] repeatedly to to cycle through the available channel.
Main: Outputs main audio.
SAP: output secondary audio programme.
Mono: Outputs mono audio.
You must ahve remote control to change these, because only remote control have Audio button on it to control these. OK.

May 05, 2011 | Sylvania LC-155SL8P 15 in. LCD Television

2 Answers

We bought a universal remote to increase our access to cable channels. Some of the channels display the symbols S.A.P. and have no volume. How do we disable the S.A.P so we can hear the volume.?


S.A.P. Means Secondary Audio Program.


SAP, Mono, Stereo, Etc. You should be able to switch this from your remote. Even universal remotes should have this button to adjust sounds. Otherwise you need to go into the TV menu (not the remote) and change it from there. The only way you can change it on those channels is to switch manually. Happens a lot on these older TVs. No worries. Very common.

On many sets, the audio channel can be switched by remote control or through a SAP switch located around the tuning panel or "on screen programming." Usually, there is a setting labeled SAP, AUDIO SELECT, B-AUDIO, MTS, or MENU. By changing the setting, you should be able to select SAP. Not all TV sets are alike, so you might want to check your instruction manual for all the details.

Mar 10, 2011 | Sylvania 6719DC 19 in. TV/VCR/DVD Combo

1 Answer

Under the channel it says SAP and no sound comes out on some channels,on other channels its says stero and works fine how can i fix the problem


I found this information in the manual, and perhaps it will help:

1 Switch the audio.

• Every time you press [AUDIO], the audio will

be switched as below.

MAIN : Outputs main-audio

SAP : Outputs second audio channel
MONO : Outputs mono-

Also the manual says this about SAP:

SAP

(Secondary Audio Program)

Second-audio channel delivered

separately from main-audio channel.

This audio channel is used as
an alternate in bilingual broadcasting.

Here is a link for the manual, in case you want to go over the settings. I'm thinking this is a setting problem in the menu, but it can be a physical problem with a cable line.
http://dukeelectronic.com/Manual/IWT3206.pdf
Of course it could also be a trickier problem, but check your settings, check the cable line with another TV if possible, and then contact ILO Support for help, in the event nothing fixes it.
Good luck, and hope this helps.

Dec 01, 2010 | iLO IWT3206 TV

1 Answer

We don't get sound on some of our channels. we have time warner cable, but no box. We see the picture, but no sound - but only on certain channels.


You have accidentally turned on your secondary audio (SAP). Look on your original TV remote for a button that says MTS or Audio and when you press this button it will say something like SAP, MONO or STEREO. You want to set it to STEREO for best sound and to get back the audio on the channels that you are missing.

If you are having trouble finding the way to shut off the secondary audio please repost with you TV Brand and Model # and we will try to help you.

Good Luck and please rate this solution....

Jan 09, 2010 | Televison & Video

2 Answers

Audio with digital channels, no audio with analog channels


I was getting a constant mono setting for all channels with no option to set it to stereo. I called Sharp, and they said that in order to receive stereo sound, you cannot use a standard coaxial cable. You need an S-Video or HDMI cable. This not only resolves the mono audio issue but also resolves the analog (vs. stereo) issue. Hope this helps!!

Feb 10, 2009 | Sharp Aquos LC-46D62U 46 in. LCD HDTV

2 Answers

I have an audio problem LC-26d43u


What's "everything"?? Have you looked at the audio menu to see if you were on SAP (second audio program).. Being in SAP could affect one or more channels that do not broadcast in SAP mode.
Bill

Nov 13, 2008 | Televison & Video

1 Answer

No sound on four channels while all other channels sound is fine.


You most likely have the SAP1.gif mode activated. Look for a button on your remote or an item in the on-screen menus of your television1.gif called MTS or SAP. You want to set this to "Main" "Normal" or "Stereo" (or even "Mono") mode to hear the regular television sound.

If it is in SAP (Secondary Audio Program) mode, as I believe yours is, you may hear no sound or a different audio program. Often this is a translation to another language, such as Spanish, and other times (notably with PBS stations) it is an unrelated audio (often music) feed. On some stations there may be no sound at all with the audio mode set to SAP.

Feb 14, 2008 | Sharp Aquos LC-13SH3U 13 in. EDTV-Ready...

2 Answers

SAP


Hi Suezie,

The problem is most likely your SAP being turned On.

SAP was created for audio programing including translations into a 2nd language. On nearly all sets, the SAP being ON will essentially select an alternate audio stream and will de-select or mute the main audio from the channel your are viewing. However not all TV stations have SAP enabled.

I am the Chief Engineer of a TV station in Denver, CO. We are not using SAP so if you selected SAP while watching my station you would get noise or static. There would not be any audio there.

Go to the front panel of your TV and select the "MENU" function. Step through the menus to Audio features and De-select SAP or Enable your main audio and this should take care of the problem. Alternatively you might be able to unplug your set for a period of time and it would reset itself. I used to get calls from elderly viewers when the set wouldn't pick up the UHF TV stations anymore. These were always after a power failure and the set had defualted to factory settings,

Different set manufacturers use different menu schemes and withou a password feature, these menus are so simple a small child playing with those fascinating buttons can change them for you to something you really don't want.

Good luck and write back if you can't find it. The set manufacturer and model number would help me look up a menu tree for your TV set.

Thak you,
Bernarr Howell

Feb 03, 2008 | Televison & Video

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