Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Playback controls not working on Comfort Keyboard 4000

I recently upgraded to Vista Home Premium and one of the first things I noticed is that when I launch Rhapsody or iTunes and try to go to the next track/previous track or Pause/Play, the buttons have no effect unless I am in the program itself. When I was running XP, these controls worked regardless of what program I was in. This is most frustrating. Who wants to have to go back to the source program to change the audio.

Thanks

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Try this (not sure if it will work on vista?)

FIRSTLY check Control Panel->Administative tools->Component services and click "Services (local)", on the RHS look for "HID input service" under STATUS it should say STARTED, if it does im not 100% if this will help but try anyway. If it doesnt this should work.

Go to START->RUN and type REGEDIT and navigate your way to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HidServ\Parameters

If there is a file called "ServiceDll" delete it (make a copy obviously and stick it on your desktop or something). Right click in the RHS of the page and create a NEW->Expandable String Value.
Call it "ServiceDll" (exactly as typed here without quotes), and make the value read "%SystemRoot%\System32\hidserv.dll" (without quotes). Now exit out of Reg edit and go back to Control Panel->Administative tools->Component services. Next to HID input service right click in the gap under STATUS and press START. Close properly and your buttons should now work.
Good luck.

Posted on Dec 25, 2008

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