I have a toshiba satellite laptop and the burner used to work but now i cant burn cds or dvds, i cant install any programs from cds on my computer. the discs just spin when i put them in n when i click on the cd drive in my computer it says action cannot be performed due to an I/O device error. is it possible for me to fix this or do i have to get a new one?
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Possible dirty cd laser lens. The CD & DVD lens are different so one may work and not the other. First step would be to try cleaning with a good quality lens cleaner. If it still does not work then it would be cheaper to replace the drive than to try and have the old one repaired. Hope this helps.
you already have other cd / dvd burner software on pc / laptop...use it...(can i suggest a better software than itunes for burning..unless you have this already..nero, ashampoo and / or burn4free cd / dvd)...nero has much more to place on the menu of dvd...cd (u can get creative)....this way your new version of itunes will just keep your ipod up to date (no more regs problems)
1. Completely remove any dvd/cd player/burner softwares (i.e. Nero, Power DVD, etc.).
2. Go to device manager and remove your DVD/CD device from the device list
3. Restart you laptop
4. Windows will then try to reinstall the device drivers again for the DVD drive.
5. After another restart, then reinstall your dvd softwares again.
There could be several things which are causing your CD burner not to act in the way it should.
I had a similar type problem after installing Windows XP, .Service Pack 3 onto my Sony VAIO model VGN-SZ330P. The standard Windows burner kept saying there was no CD in the drive but it would play both CDs and DVDs.
I went looking for an alternative and now use IMGBURN which is a free lightweight CD / DVD / HD DVD / Blu-ray burning application . You can find it at http://www.imgburn.com/.
I also installed CDBurnerXP which is another free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs, as well as a multilanguage interface. You can find it at http://cdburnerxp.se/en/home
The above does not tell you why your burner is having problems (and they could be numerous), it will certainly get the burner doing everything you need.