I just purchased a SNES on Ebay. The seller said it was tested and worked fine. 2 of the ones I received are fine, but on the 3rd one the power port has 2 metal prongs sticking out and no plastic cover. They feel secure so I am assuming the inside is still connected... If so is there an easy fix to this?? I have a universal adapter with parts that look extremely similar but the prongs are a little larger and I don't know if they make them for this particular size or not. Please Help!
I found you can take a small flathead screwdriver like the tiny one you would repair eyeglasses with and carefully bend the prongs slightly inward.i assume this made then come in contact with the ground in the center of the power adapter.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Usually, you can see if the seller has already shipped the item, and if there is a tracking number associated with the purchase.
If you have already paid for the item (2 weeks ago), and the seller hasn't shipped it (... as shown in the item status info), send an inquiry eBay message to the seller (using the Action drop-down menu - contact seller) .... to find out if & when it has been sent. If it is an international sale/shipment, it may take longer to get it, as indicated in the shipping time estimates provided (with the item info). Yes, some sellers don't send their items out too quickly. And if you don't hear from the seller or still hasn't received it in 3 weeks, you'll want to open a case ... to get eBay to intervene on your behalf . The case must be open within 4 weeks of purchase.
If you don't receive an item you paid for, you can receive a refund of the full purchase price plus original shipping on eligible purchases through the eBay resolution process.
Prior to that contact the seller and try to make conversation and solve the issue as these things may occur when selling online. But of coarse, if you cannot work things out you have the option of opening a case by going to the resolution center. Then a few questions will be asked from you and the seller will be contacted. If the seller doesn't make things right, eBay will review the case. If you didn't receive an item you paid for, you'll usually receive a full refund plus original shipping costs.
This isn't anything you can fix and it's certainly nothing that you want to pay to have fixed because it's probably going to give you more problems than it's worth. Troubleshooting implies that you made a mistake somewhere along the way. You didn't. This item is damaged and defective. This is called DOA. Contact the seller and try to get them to take it back. If the seller gives you a hard time, immediately file a dispute with eBay and PayPal and insist that the seller pick up the cost for shipping it back (That thing is like 40 - 50 pounds, right?).
For giggles, I looked up the receiver on eBay and looked for it under completed listing listings. Only one came up for $501.00. Is that the one your purchased and is that why you're so hesitant to return it because it's a $2200 receiver? Here's the thing to consider: If that is yours, in its current state, you have a $500 paper weight sold to you by a seller with a FB rating of 2. That does not bode well and the power issue is probably not the only issue. If it were me, I'd say forget it. But hey, if you think it's worth having someone take a look then by all means.
Regardless, even if that's not yours, I think it's safe to say that getting an item that expensive on eBay that is DOA is pretty much cause to return it without hesitation.
It is possible that you will need new cords. (It sounds like you power cord has a short in the cable somewhere, so it may need replaced too.) A new video cable may fix the problem, but if it doesn't, the SNES may be on its las legs. In that case, you will need to purchase a new SNES or just turn up the brightness on the TV.
I just hope that it's not yet past 45 days since you paid for it.If not, you can file the item not receive case on eBay and here's how;
Here's how you can open an item not received case from My eBay:
1. Please sign in to your account and then please click the My eBay tab located on the upper right side of the page. 2. Then please click the Account tab and inside the Account Summary page please click the Resolution Center link on the left side. 3. Inside the Resolution Center Page, please click "I've not received my item" and please click continue. 4. You will need to enter the item number and please follow the next steps.
To open an Item Not Received (INR) claim through the "Contact Us" options:
1. Click the eBay Buyer Protection header or the "Contact Us" link displayed on the home page. 2. If you click "Item Not Received", the following page will review a list of your recently purchased items. Choose the item(s) that you need help with and click Continue. 3. eBay will ask if you've tried contacting the seller yet. If you choose "Yes", you will be prompted to open a claim online or call us. If it's already past 45 days, you can no longer file a case on eBay but you can file it from IC3, well I guess that won't be much of help. http://www.ic3.gov/default.aspx
You can also check with the seller if they purchased tracking, if there is and you still haven't received it you need to contact the carrier and it could be lost in transition. If there's an insurance you can file a claim with the carrier.
Here's how you can request for the contact information of the seller:
1. Click the "Advanced Search" link at the top of most eBay pages. 2. Click the "Find Contact Information" link under "Members." 3. Enter the member's user ID (the user id of the seller) and item number. 4. Click the "Search" button.
Then you will get an email with the name and phone number of the seller.
You can also use this to report to police if you feel that you need to sue the seller for not completing the binding contract.
Well try cleaning the gamepacks out with qutips and rubbing alcohal then or the worst case is that you guys have purchased a broken console or have gotten ripped off then.Buy from jjgames or lukie games them because theese are reputable sellers.