Re: Trying to set up the additional phone so it receives...
Hi
problem fixed, took one phone and placed it on the master cradle, took the other phone and placed it on the secondary one. After 20 seconds, both phones had a dial tone. thanks
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Depends on what your telephone exchange accepts as a dialing signal. Strange thing is phone is factory set to tone but it seems to sound like your phone is on pulse.
At an educated guess sounds like dial tone is set to decadic if there are two phones the other phone will set off ringer when numbers dialed. May need to get phone provider to change dial mode in exchange line interface circuit to be Dual tone Multi Frequency Dialing and then switch phones to Tone dialing rather than pulse dialing.
After you enter *67, you hear the dial tone. Dial the outbound number. Your caller ID is not presented on the receiving end.
After you enter *82, you hear the dial tone. Dial the outbound number. Your caller ID is presented on the receiving end.
It\'s in system programming: feature CONFIG, Terminals & Sets, enter ext #, Prime Line: set to I/C (for intercom dial tone) or Line xxx. It is probably set to None based on your description.
Without knowing the exact model, I am unable to direct you to tech support....A common problem that causes this is either the phone cord is plugged into the out instead of the in jack on the back of the printer. Another possible situation is that you have VoIP phone service (comcast, or vonage) which doesn't provide a true dial tone for faxing, in which case you would need a dedicated phone line for the fax.
You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.
The problem is possibly the keypad on the phone. Try another phone , preferrably a standard corded phone. If you still cannot break the dial tone, then the problem is with the telephone line (phone company)
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