As above, the gigabeat watcher is green (ie the PC recognizes it) but the gigabeat icon in gigabeat room isnt working and hence I cant transfer music to the gigabeat! Am using Vista and it has worked before but now wont! Have updated version too (3.0).
I have discussed this with the Toshiba Support people - the only answer they give is that the Gigabeat is not compatible with Vista and they have no plans to make it compatible. In other words, "Tough Luck" from Toshiba. Remember this next time you think of buying any Toshiba product - they will abandon you without any qualms.
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The key is to have the GB watcher run under XP mode and administrator rights. When you start up the GB Room right click on the program and run as administrator. It runs every time for me. I have the F20.
hi i had the same problem and updated gigabeat room to version 3 , not the actual gigabeat just its pc software , and it seems to work ok most of the time but only if i load gigabeat watcher after plugging in my player . hope this helps ,i emailed toshiba uk but they told me that they have no intention of updating the players firmware ,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
the solution is simple. Simply Run both Gigabeat watcher and giga-room programs as administrator if u have windows vista.
How to do this :
Click on start in the taskbar at the bottom right of your screen,
then click on all programs,
then click on the Toshiba Gigaroom Folder,
then right click Gigabeat watcher and click on "Run as Administrator"
then right click "Gigaroom" and click on Run as Administrator
and then look in the bottom right of the taskbar, the little Gigabeat watcher symbol should be there with a green square instead of grey. If its green then it means Vista has recognised your gigabeat and u can now transfer music to it via gigaroom. i hope this helps people as i was on the verge of buying XP myself again... Peace all and HAPPY GIGABEATIN!