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Sue Johnson Posted on Aug 02, 2012

Why do I get a bluescreen error whn I try to shut down; i just restarts Have to shut down in safe mode.

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  • Contributor 6 Answers
  • Posted on Aug 02, 2012
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Joined: Aug 02, 2012
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You should test your RAM - download memtest86+ from the website below:
http://www.memtest.org

Download the "Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*" version

5 Related Answers

Anonymous

  • 520 Answers
  • Posted on Mar 10, 2008

SOURCE: hp lap top will not reboot, restart nor retore

if bios starts you can install new copy os.
you may not be able to restart you may not be able to get into safe mode but if you can get to the point where u have an option then u can reinstall os.
need more info let me know

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Anonymous

  • 1 Answer
  • Posted on Sep 17, 2008

SOURCE: sleep mode troubleshoot

diver sound instaletion

Anonymous

  • 51 Answers
  • Posted on Feb 18, 2009

SOURCE: I have a HP Pavilion dv6307ca laptop-blank screen

Hello there
I understand that your Notebook is not properly showing the display, yet it is proper in safe mode.

You may perform these troubleshooting steps.

1) Un-install and reinstall the display drivers.

you can find the display drivers from the following link. Click or copy-paste this in a address bar of a web browser.

ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35686.exe

or

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-51061-1&lc=en&dlc=en&cc=us&product=3379129&os=2093&lang=en

2) If the above thing do not solve the issue, then your Notebook came with a recovery partition or you might have created recovery discs. Please backup your data and try recovering the Operating system from those discs or partition.

For more information contact to HP.com 24X7 chat support, they will assist you better regarding the issue. You can log on to the HP chat support by clicking the below link..


http://welcome.hp.com/country/us/en/contact/chat_1.html

Anonymous

  • 1 Answer
  • Posted on May 31, 2009

SOURCE: Toshiba Laptop A55-S306 shuts down with error messages

The problem is caused by having SP3 (Windows Service Pack 3) and the old Wireless Adapter Drivers.

You can use your wireless if you do not install SP3 (Only original Windows XP, or with SP1 or SP2). Alternatively you can have SP3 but no wireless. THE BEST SOLUTION: Have both by upgrading the drivers before upgrading to SP3.

1. Backup your files by either turning off the wireless and going into windows or by using an external enclosure.
a. Turn off wireless by sliding the wireless slider button forward (towards you) with the computer off and then turn on computer and backup.
or if this does not work
b. Buy an external laptop hardrive enclosure (hard drive is SATA-6 interface) and backup with another computer.

2. Restore computer to factory defaults. If you can access the computer try QuickRestore of System Restore. If you can't, either buy a new Windows Xp disk or call Toshiba tech support for a Recovery CD (or just use the one that came with it, if you have it). Note: If you buy a new Windows Xp Disk be sure it is not SP3 and know that you might have to install other drivers; best bet is Recovery Cd.

3. With the computer restored you can choose to just leave it as is and never upgrade to SP3 or you can look for new drivers for the Wireless Adapter chip, install them and then install SP3. Either way you will have a working wireless computer at this point.

Anonymous

  • 4044 Answers
  • Posted on Sep 09, 2009

SOURCE: Computer randomly shuts down in Safe Mode only

I can't think of any reason why you would want to run in safe mode except if the computer crashes your system. If you have a heat problem in safe mode it is shutting down to protect you CPU and GPU which are two things you won't want to replace. If you are over clocking you CPU that could cause this problem as the power management system is not active in Windows when you run safe mode. If your system is under warranty and you are concerned about this problem ask them to do a warranty repair. If it's not under warranty you can take it to Best buy and explain the problem and ask for a PC health check. Last I heard they were still doing those for free. At this point though I would avoid running the PC in Safe Mode

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Hi may I know what operating system you have on your laptop? If may be due to RAM or maybe with RAID or BIOS. Reinstall your operating system it will fix your bluescreen error.
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Hi jjlishus,

I see you mentioned that you are having issues with you computer going into a blue screen then it restarts.

You can try to boot into safe mode to see if Windows Vista will Load without having the bluescreen and if it will not shut down or restart, from Safe Mode, try and do a system restore to a data where the problem has not happened yet.

From there-on see if the issue will still happen or no

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If during the loading of safemode and still happens are any error show up or it goes to a blue screen, you can try going into safemode with command prompt.
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Igxprd32 error

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
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If it is showing a blue scree of death (BSOD) and shuts down before you can read the error message try this:
Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Scroll down below Safe Mode and you will see an option to Disable Automatic Restart. Select it and reboot your machine. Next time it boots up you will be able to read the error message. You'll probably need a system disc or repair disc to fix the blue screen error message.
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I got a dell optiplex 320 and the hard drive keeps giving me a blue screen error and cleared the hard drive and tried reinstalling windows xp and still gives me same error and it shuts down before i...

Hi,

First off, we need to know what the blue screen error says. You need to get the first set of "technical info" that looks like e.g. 0x000007e. To get this, Tap f8 when booting your computer and on the boot options menu, choose "disable automatic restart on system failure" this should allow the blue screen to stay on your screen and you should be able to copy the information we need to troubleshoot your bluescreen error.

Post your details here so we can continue.

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Every few days my pc goes to bluescreen and shuts down (restarts). Problem description is given as follows: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale...

Hi !

I suggest to run your computer on safe mode by restarting your computer and press F8 when booting to load the fixed some error and driver conflict. Then windows setting will load and restart again. See if this solve your problem.

Good Luck. I hope it helps you.
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Restarting all over again, and can only be used in safe mode

youre missing some system drivers. the easiest way to solve it is to make a system restore. just reinstall your os 
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Blue Screen on Windows XP

Sometimes there are conflicts that cause errors to show up, I am glad you mentioned that no new hardware or software have been installed. That helps to rule out some things. At this juncture, if it only occurred once, reboot and don't worry. If you see it again, it will most likely tell you a error occurred at such and such a place and the computer will now shut down. If this happens try to write down the offending part or error and contact us again. However, it is always prudent to backup your computer. You can go in to the setup and look in you event log to see if it was a heat event that will cause your computer to shut down. Should this screen appears again, try the following:
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Check for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Start up Options, and then select Safe Mode.

Tech Information:
*** STOP: 0x0000007E (0xC0000005, 0xF85F9AD9, 0xF898B7A4, 0xF898B4
please leave me a rating...
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An error to my microsoft

Try putting the computer into safe mode.

To do this shut the computer down.

As the computer gets ready to start booting up, hold down on the F8 key.

At the menu, move the arrow keys on your keyboard to safe mode and press enter.

Once Windows finishes booting up in safe mode, restart the computer in normal mode.

This can repair the message.
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