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You can use an universal remote, but you will probably need to program the universal remote using the slow and complicate auto program feature, since the codes for many home theaters are not available.
Alternatively you can purchase an original replacement from one of the sellers below:
you can purchase this items thru phone calling jvc directly 1-800-252-5722 or on there website jvc.com. the remote will cost $27.01 and the manual $6.18 plus tax and shipping. you can pay with visa or mastercard. if you hear sound thru 2 speakers there's a surround button on remote that can get the rest of speakers working. or you will need to check speaker connection and set unit to right surround setting by pressing surround button.