Question about Norelco Bodygroom Men's Total Body Grooming System
OK, I am incredibly impatient, so I just figured out how to disassemble the bodygroom on my own. The button issue is fixed quite easily as there is no spring.
To disassemble, I simply removed the silver/gray side plates. Then put an instrument in the blue hole and torqued it a bit and the fittings popped out of place and the top released. I recommend using some sort of plastic tool so as not to mar up the casing. Then, the guts are fairly straightforward. The button is just a piece of rubber with a rubber knob on the bottom. When you push it, it simply pushes a really small button on the motor. When it gets stuck, I am guessing the rubber knob has somehow gotten stuck next to the motor button. After you take off the top cover of the motor, the button should be back to where it is supposed to be. Just put everything back together in reverse order.
That fixed mine! Good luck!
Posted on Dec 24, 2008
I contacted Norelco customer service and they said there is a 2 year warranty on the unit. They are sending me a new unit and asked that I return the old one to them once the new one arrives. They were very helpful and extremely pleasant.
Posted on Dec 24, 2008
I took it apart (per Dallas2008's instructions) and then I put some electrical tape on the underside of the rubber button. Hopefully this will prevent the button from sticking to the small mechanical button.
Posted on Jan 25, 2009
I've owned 2 Bodygroom shavers and had problems with the buttons on both. The first went bad shortly after Christmas when I had a gift card to a local store and just replaced it. I had the same problem twice now with this one, the first time it may have just been stuck.
The second time, the tiny button inside broke right off. I was able to very carefully solder it back on, but I'm not sure how long it will last.
The button is fairly easy to access, dallas2008 provided decent instructions to get at the shaver mechanism. Just be careful with the clips on the bottom of the shaver, they seem to break easily. Once you remove the casing, the shaver mechanism should come right out, and you will just have to release a few more clips to open the inner case to get at the electronics.
This shaver is supposed to be waterproof (though I've never tested that claim), but I wouldn't recommend using it in the shower after disassembling the interior shaver mechanism.
I would recommend being VERY VERY gentle with the button on your shaver or you are very likely to have the same problem as it is a design defect that will likely never be fixed. Quite a shame really, besides this not-so-little issue, it's a really nice shaver.
Posted on Dec 21, 2010
I have acquired a bulk lot of the Bodygroom razors. Most are new in
boxes but a few have obviously been opened and of the opened ones a few
of them have some sort of damage to the thin foil shield that covers
the cutting head. I have removed the heads from the ones with damaged
foils. I can get new heads for around 10 to 12 dollars, but would
prefer to just sell off the bodies.
For $10 I can send you one of the new units. You just have to snap your cutting head out and put it in the new one. These are not the black and blue ones but the newer two tone sliver and gray models.
They also come with matching charger stands. The chargers and units are totally compatible with the older units, just a diffrent color on the handle and stand.
For more info see this thread "Phillips-Norelco Bodygroom ( Body Groom BG2022 )" On the Thong Wearers Message Board
Having a whole new unit will solve the button problem without having to open it up and it gets you a fresh unit with a new battery to boot.
Posted on May 14, 2009
Instead of trying to fix it I've found the easiest way to turn it off is to put the unit into the plugged in charger. It turns off as soon as it makes contact.
Posted on Mar 10, 2014
I followed the instructions of dallas2008. I removed the plastic top casing like he said. But I did not disassemble the interior. The button gets stuck because when you press on it too hard, air escapes the casing but is unable to get back in due to the water tight nature of the inner casing. When you have the inner casing out of the outer plastic casing, just fiddle with the hinges in the corners, this will allow some air to enter back into the casing, allowing the button to come back to its original position. Better not to open the water tight internal casing because then it might not remain water tight any more. Good Luck.
Posted on Jun 18, 2011
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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