It would depend on whether you machine preheats the water or not,and what kind of machine,Bissell,GE,etc..If your machine doesn't heat the water,then I would use hot water.Do not boil water,tap is fine.
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easy one the tank separates , there a clip that is on the flat side of the tank assembly, there is a handle to pick it up, half round handle. On the flat edge you"ll see the clip., unfasten the clip and the top and bottom separate, below is what looks like a hot water bottle,you fill that bladder with hot water, the outside plastichousing stores the dirty water, once full, a level sensor will rise and the vacuum will stop sucking! thats it!
Inside the main tank is another container for clean water.
To fill it, lay machine all the way down. Lift handle and remove container. Take to sink, turn handle, and remove lid. Fill with hot, clean water. Replace and lock the lid. Place container back into tank and put handle down.
You didn't give a model number so I'll tell you both methods. The F5xxx and F6xxx models have a cap at the top of the clean water tank that doubles as a measuring cup. The cap is about 3 inches in diameter. Fill the cap to the fill line with shampoo and dump it in the tank. Then fill the tank with hot (Not Boiling) water.
The F7xxx series has a 2 section tank. The large section is for hot (Not Boiling) water. The smaller section is for shampoo. Fill the smaller section with shampoo and the Steam Vac will mix the water and shampoo for you in the proper proportion.
After sitting for a period of time, some of the solution may have dried in the inner walls of the feed tube from the solution tank. What I would suggest is to empty the solution tank and then fill it with hot tap water, put it back on the Floormate, and hold the solution "feed lever" on until it starts dripping water. The hot water will hopefully disolve the dried solution and allow it to flow again.