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Paper Size Error

The message that I'm receiving is "Paper Mismatch" ...Paper detected does not match paper size or type selected. The problem is that I have not changed anything. I have double check all the setting and they are still at 8 1/2 X 11.

Thanks,
Connie

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  • Anonymous Feb 06, 2009

    for some reason the paper selecton has defaulted to A4 size, how do I set the trays to the size I want?

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  • 318 Answers

Check the paper size dial in the paper tray.Normaly the dail is turn to the wrong papersize.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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1 Answer

Paper size detected not correct


What size paper you are using? if you are selected 4*6, you have to use same paper right?, pl clarify

Feb 02, 2012 | HP OfficeJet 7310 All-In-One InkJet...

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Hp j6480 printer wont print keeps sending a paper mismatch message


Paper mismatch errors occur because the product scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the product, the product reports a 'Paper Mismatch' error. The message saves paper and ink by preventing print jobs from accidentally printing on the wrong paper. For example, the print job might be for a 101.6 x 152.4 mm (4 x 6 inch) photo, but there is letter-size paper loaded in the product. The error message displays to make sure that ink is not wasted on the wrong paper type. try this out , disable the automatic paper type sensor.
  1. Open the Print dialog box.
    1. In Word 2003, click File , and then click Print
    2. In Word 2007, click the Office button (c01850900.gif ), and then click Print .
  2. Make sure that your product is in the Name drop-down list box, and then clickProperties .
  3. Click the Features or Paper/Quality tab.
  4. In the Paper type drop-down list, click Plain paper .
  5. Click OK to close the Properties dialog box.
  6. Click OK again to print the current print job.

Feb 24, 2011 | Digital Products Hewlett Packard OfficeJet...

1 Answer

Depending on which paper tray you select, one of two error message is flashing on the readout: E70 or -A4. We cannot detect a paper jam. What do these codes mean and how do we correct it?


the error means that the size of the original does not match the size in the paper tray. select the tray you want use withe paper select key then make your copies

Feb 14, 2011 | Copystar CS-1500 Copier

1 Answer

I REPLACED MY INK CARTRIDGES. I WAS PROMPTED TO


Ignore the error and continue printing. The print job might still be acceptable even if the paper size and paper type settings are not an exact match.
  1. Press Enter on the control panel to clear the error message.
  2. Try the print job again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
    Use the HP product software, also known as the printer driver, to change the print settings for your paper size and type depending on your version of Microsoft Word.
    1. In Microsoft Word, click File , and then click Print .
    2. Make sure that your HP product is in the Name drop-down list box, and then clickProperties .
    3. Click the Features tab, or the Paper/Quality tab.
    4. Select a paper size from the Size drop-down list.If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
      1. Select Custom from the drop-down list.
      2. In the Custom Paper Size dialog box, type a name for the new custom size.
      3. In the Width and Height boxes, type the dimensions.
      4. Select the unit of measurement, and then click Save .
      5. Click OK to close the Custom Paper Size dialog box, and then click OKagain to close the Properties dialog box. NOTE: You must exit the Properties dialog box to apply your changes.
      6. Open the Properties dialog box again, and then select the new custom size from the Size drop-down list.
    5. Select the paper type.
      1. In the Paper Type or Type is drop-down list, click More .
      2. Click the desired paper type, and then click OK .
    6. Select the paper source from the Paper Source drop-down list.
    7. Change any other settings, and then click OK to close the Properties dialog box.
    8. Try the print job again.
      Paper mismatch errors occur because the printer scans the width of the paper before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the printer, the printer reports a 'Paper Mismatch' or 'Paper too Narrow ' error.The error message might also display when you load the correct paper, just reinstall the printer driver if above procedure does not helps. Thanks. keep updated for any more query.you can rate this solution and show your appreciation.

Jul 10, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Error messages and printing problems


Hi,
Paper mismatch errors occur because the printer scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the printer, the printer reports a 'Paper size error'.
Try to adjust the printer and envolopee settings..
Regards,
polysandy

Apr 06, 2010 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

I continue to receive "paper too narrow. load with wider paper" message despite using 8 1/2 x 11" paper. This was not an issue I've ever had before and am using the same size (standard) paper as I always...


Check the Paper Size Settings.

The only document I found at HP.com that may seem to address your issue is the following:

A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax

If you have a problem just reply on us.
Good luck!

If i am helpful please rate me.
Thank you.

Yboyandrei

Aug 24, 2009 | HP OfficeJet 6110xi All-In-One Thermal...

1 Answer

Machine refuses to print incoming fax. "Paper mismatch"


HP Printer 7210 or 7310 Gives Error receving faxes Load a new blank paper on paper tray.

Press * and # simultaneously, and then release both buttons.

Press 1 , 2 ,and then 3 . The Service menu appears.

Press the right arrow button (>) until the System Configuration menu appears then press OK.

Press > until Media Sense Calibration or Calibrate Spot Sensor appear and then press OK. The unit should pick the paper and eject it.

Press the Cancel button until date and hour appear on display

Mar 05, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Printing to 4 x 6 paper


Hello oyam26,
For any paper mismatch issue, first thing you do is try to set the paper type to plain. This will fix the issue in most of the cases.

gud luck

Nov 01, 2008 | HP Photosmart C4280 Aio Printer

2 Answers

34 incorrect media


34 Incorrect Media message appears if the printer has detected a mismatch between the type of media requested by the user and the type of media actually loaded in the paper tray.

To attempt a resolution for this issue, please do the following:
  1. Press the green GO button on the printer operator panel. Printing will resume, but the printer must go through a POR (Power On Reset) in order to clear the message.
    NOTE: The printer does not automatically reprint the page that generated the error message.
  2. Verify that the media you are using is supported by your printer in terms of size, weight, and input source.
  3. Using the printer operator panel, verify that the type of media loaded in the paper tray matches the Paper Type setting in the Paper Menu. Detailed instructions for navigating through the printer menus and changing the media type setting are provided in the C510 User's Guide.
    • If the media type setting is incorrect and cannot be changed, there may be an issue with the media type sensor. Proceed to step 5.
  4. Using the printer's operator panel, verify that the paper loaded in the paper tray is the size listed under Paper Size in the Paper Menu. Detailed instructions for navigating through the printer menus and changing the paper size setting are provided in the C510 User's Guide.
    • If the paper size changes to an incorrect setting or cannot be changed, it is likely that the paper size guides in either the 250-sheet or the 530-sheet paper tray are not set correctly. Remove the media from the tray and verify the location of the media guides.
  5. Power the printer off and then back on again.
  6. Resend the print job to the printer.
  7. If the error persists, you will need to contact Lexmark Technical Support for assistance. Please obtain the printer serial number before contacting Lexmark. If possible, call from near the printer as this will allow for the most accurate possible diagnosis.
Hope this will help you please let me know if it worked and don't forget to vote..
Cheers

Dec 18, 2007 | Lexmark C510 Laser Printer

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