Question about Brother IntelliFax-2820 Laser Fax

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Fax says receiving but doesn't print anything and goes back2sleep

Intellifax 2820 display says receiving but doesn't print anything. I have rec'd other faxes from other places just can't from this one place. They can receive mine but I can't receive theirs.

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  • Anonymous Dec 16, 2008



    My fax says "receiving" but no paper comes out. Paper tray is full and all setting appear to be correct.

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5 Suggested Answers

  • 26 Answers

SOURCE: fax machine problems

Down load the print driver form the Brother web site to a file on your desktop, open up the compressed file and then open it. Copy the file name and enter it in the brouse window and click OK. Lets hope it finds the file it wants.

Posted on May 20, 2007

Cops
  • 64 Answers

SOURCE: intellifax 2820

Make sure it is set to autorecieve and not manual recieve, not too sure off the top of my head where in the menus you go to switch off sleep mode but if you print out a "Menu Map" this will show you every part of the menu and which to select to change it Hope this helps Cops

Posted on Oct 08, 2007

  • 9 Answers

SOURCE: able to receive fax but cant send

sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Posted on Nov 19, 2008

Jimsta01
  • 405 Answers

SOURCE: intellifax 2820

DR mode means that the distigntive ring feature has been activated so it will not let you change receive mode. You need to turn off DR first. Press menu/set then 2, 0, 2, then press the down arrow till you see distigntive off then press menu/set.

Now you should be able to change the receive mode to fax only!

Posted on May 30, 2010

FixinFax
  • 3085 Answers

SOURCE: I am sending a fax on a Brother Intellifax 2820

Face down

Posted on Jul 02, 2010

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Hi. We have about 6 of the Brother 2820 fax


CAN U PLEASE CONTACT ANY SERVICE CENTRE NEARBY U,

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go to initial set up , receive mode, change it to fax only

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Hi. i hope you can give a suggestion with our brother intellifax 2820. Whenever printing a received fax, the machine prints out a blank page in between each received page. so, for example, we receive pg1,...


press "menu/set, 1, then 3. you should see "paper size" on display. select "letter" if thats what you are using, and press "menu/set" again, then "stop/exit" to back out. next, make sure your "fax" button below display is green, then press "menu/set, 2, 1, then 5.using your arrow keys, select "on". press "menu/set" then "stop/exit". that should do it.

hth,
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Mar 15, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax-2820, will not print incoming faxes. It rings, says it's receiving data and thats it. Yes I have paper in tray. Sends and copies fine.


You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Oct 04, 2009 | Brother IntelliFax-2820 Laser Fax

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How do i get my brother intellifax 2820 to time stamp the faxes i receive.


From everything that I've seen I don't see any way to tim stamp incoming faxes. Almost all fax machines should automatically time stamp outgoing faxes unless the user has removed that function for some reason. If you are getting faxes from people that don't include time stamps than the next best thing is to use the journaling feature. The 2820 can print a journal of past incoming faxes that will include timestamps of the past faxes recieved in either 6,12,24 hour or 2, 7 day intervals. The default is every 50 faxes. To change the settings:

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I want to send a fax message using Brother 2820 fax machine, but I don't want the receiver to see my phone number when he receives the fax message print out. Is there any way I can do this?


The FAX machine will print the Tel number that has been programmed in your machine. It does not print on the basis of the caller ID received. So i think if you remove the number programmed in your fax machine

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Fax reports


press the help button.this will print important function to help you program features of your fax machine

May 14, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can not receive faxes or blank pages com thru!


Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

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