Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Makes noise,softener not dispensing,vibrates on spin cycles!

Makes noise during wash & rinse cycles in back of machine like it is humming.During spin cycles,it vibrates.The washer will move a little out of place where I have to move it back in place to get it in line with the dryer.Also,the fabric softener dispenser keeps having water in the softener,not emptying out like it should,like it is stopped up.Both are still under warranty!Still like the machines but do you have a solution to our problems especially the softener dispenser issue please.ThankYou! Don

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  • turntops Dec 18, 2008

    Same problem - not dispensing softner

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  • Contributor
  • 17 Answers

YOU NEED A BERING JOB

Posted on Dec 16, 2008

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SOURCE: Fabric Softener & bleach dispensing

The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener.  LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program.  That's the best answer I can give you at this time.

Posted on Jun 11, 2008

Karthik316
  • 187 Answers

SOURCE: water stays in rinse dispenser (fabric softener) when cycles are completed.

  • Hi,
Try these:
  1. Inspect the drain hose for kinks
  2. Test the timer control
  3. Test the lid switch (some models)
  4. Inspect the water pump
  5. Inspect the drive belt (belt drive only)
  6. Inspect the motor coupler
please rate my suggestion

Posted on May 22, 2009

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The Fabric Softener dispenser could be clogged but I suspect the dispenser’s valves are not opening to flush the dispenser’s. If the Fabric Softener dispenser is clogged you can flush with White Vinegar solution and clean exit port with a pipe cleaner. I do not suspect a clog with the Bleach dispenser.

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Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach/Fabric Softener dispenser valves.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.


Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price.

Good luck…….Rich


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