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My 360 is opening and closing by itself how do i fix it?

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  • lopezcaleb91 Dec 17, 2008

    it does it every time i turn it on though

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  • 92 Answers

Did ya try to unplug it?

Posted on Dec 16, 2008

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1 Answer

My new xbox 360 with kinect, the cd tray keeps opening and closing over and over by itself please help


If it is new, Microsoft will fix it under warrenty. http://support.xbox.com/en-us/pages/xbox-360/troubleshoot/warranty/default.aspx

But.. sounds like the CD open button is stuck in.
The button on the case is a springy plastic lever extended to reach the button on the drive itself, inside the case.

If you plan on opening it (the case), you will need a special tool to avoid damage to the case, and you will void the warrenty.

Without a cd in it, try tapping the case on sides with finger tips or knuckles, and on the front of case next to button. Hopefully to allow button to pop out to normal position.

Dec 08, 2010 | Microsoft Xbox 360 Console

Tip

How to fix the "open tray" error on Xbox 360


When ever you have a problem with your Xbox 360 always do these steps first:
1. Turn off your Xbox 360
2. Unplug all of your cords
3. Plug your cords back in
4. Turn your Xbox 360 back on

1. Now with your Xbox 360 on open your tray.
2. Hold your tray open while you turn Xbox 360 off making sure it doesn't close.
3. Still making sure your tray doesn't close turn it back on.
4. Have fun!!!


If this does not work you will have to send it into microsoft to fix. If your warranty is up you will have to pay $150 to fix it. Otherwise it's free

on Apr 20, 2010 | Video Game Consoles

1 Answer

My xbox 360 tray was jammed at 1st then I opened it after awhile(with force) and now the tray wont stay closed to read anything, after a second it closes it says "opening" then when I try to close it again...


Hi, the problem could be down to one of a couple of things the first and most commone is a dust build up on the runners inside the tray or the laser lense itself sometimes knocking on top of it would read the games for about 4 days. then knocking will stop working. if you have any warranty left then take it back and get them to fix it or replace it, if you have no warranty left then you could either pay someone to fix it or try fixing it yourself if you do it yourself goolge for xbox 360 repair guid and this will then list loads of sites that show you how to take it apart, doing this will void any warranty and can cause more problems if you get it wrong..
if after getting it cleaned or cleaning it yourself it still dont work then this points to the fact that the dvd drive is no longer working and will need replacing.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 20, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

1 Answer

360 tray opens and closes by itself


broken faceplate or broken dvd tray. Call MS support.

Mar 20, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 starts up randomly, tray opens and closes spontenaously


I have the same Problem my X box came on spontaniously and the DVD tray opens and closes non stop till I get the RROD code. it will play games and DVDs only if it stays closed long enough to start then it opens up and starts the cycle all over. I opned up the DVD drive and can't see any thing blocking any thing I even used a Q tip to pit a little oil on the screw meckanisim that opens the drive and blue it out with compressed air. and it did not fix the problem I am going to have to buy a new drive my Drive is a Philips drive.

Nov 21, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox open/close disaster


u have the dvd rom damage y u dont try to change it

Aug 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Disk Tray


Hi! This is a very rare problem. I personally don't know how to fix it but if you have purchased your XBOX 360 in the last 3 years you will have free warranty on it. You may call Microsoft and they will help you troubleshoot and solve/fix your problem. They will explain how the process works once you call. Here is their number:
1-800-4MY-XBOX
(1-800-469-9269)

I hope you get your problem reslolved! :)

Jul 21, 2008 | Microsoft Xbox 360 Console

1 Answer

Disk Tray


Sounds like it is haunted. Just Kidding!!!! sounds like there is a major malfunction in the electrical wiring of the console. either that, or someone has another 360 controller, and is screwing with your head. Either way, the only surefire way to fix this, is try disconnecting all power to the console, and remove the hard drive and any other storage devices for about 24 hours. then when you power it clear the cache on the console. If this doesn't fix it, then you might have to send it to Microsoft for repairs.

Mar 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 opens automatically


I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

Jan 14, 2008 | Microsoft Xbox 360 Console

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