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Cannot connect digital key chain to photo viewer

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The Computer (3 2 vista's 1 xp) could not recognize the photo keychain on any USB port, using the supplied USB cable.

I have a USB cable with a one inch cylinder (Filter?) clamped around the cable on each end about 3/4 inch from the connector. The connection worked perfectly with this cable on a windows XP machine.

This may work for you

Sincerely
Dan G

Posted on May 10, 2009

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  • Master
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Change the cable and diver also

Posted on Dec 16, 2008

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When I try to install the coby dp 151 it says: cant find photoviewer or program that owns it. the program will exit. ?? confused


Hello,

The error you describe, is also mentioned in the Setup Guide for the DP151.
When you connect the Key Chain to the USB port of your computer, on the Key Chain will prompt the message to select: USB charge or USB update.


For proper function of the Chain Key:

0) Before connecting the Chain Key, have the Photo Viewer software installed:
You need adminstrator rights to perform installation of programs.
Install the photo viewer from the CD or download this program
from the Coby support site:
> enter cobyusa.com in the address bar of internet explorer
> enter DP151 in the Product Search bar
now all support for the Chain Key will show
> run the DP151_PhotoViewer zip file directly or save the zip file onto your computer, unzip and run the setup.exe file later

1) Connect the Chain Key and Select USB update on the Chain Key.
Again, to be able to update, you need adminstrator rights.

2) Run the Photo Viewer on the computer.

Aug 15, 2010 | Computers & Internet

4 Answers

Digital photo album - keychain


The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

Regards
Balisonu79

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1 Answer

I cant get the photo viewer to pull up my pictures.


Use the "Extract" button in WinZip to move the picture files to a temporary folder on your computer. Once you do that, Photo Viewer should see them. Good luck!

-Tha Mp3 Doctor

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1 Answer

Cannot load photos from my vista program unto my photo key chain


I solved this problem through persistence - clicking on everything I could find, I found out that I needed to clic on "Users" and then my name and then i could find the photo files. It would have been helpful if this information had been included in the digital key chain disc instructions.

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Problems Loading Photos To Digital Photo KeyChain


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1 Answer

TRYING TO OPEN PHOTO VIEWER, WON'T OPEN


I have my key chain completly charged and the software downloaded and when I plug into the computer it says updating like ie is supposed to but then I can't into my pictures to download them onto the key chain

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3 Answers

Installing coby digital keychain software


Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
7. well-ah, intelligence > poorly organized device - enjoy everyone

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5 Answers

Coby Digital Photo Keychain DPKEY


Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d)
After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f)
Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

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