Question about Orangex Ojex Citrus Juicer

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Where can I buy parts for an OrangeX (medium) Juicer?

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  • Anonymous Dec 28, 2008

    I need the black inside squeezer part. I think that it has missing parts but its not working

  • kitchennut Jan 28, 2009

    i have the same problem, same part, same juicer. did you find a source?

  • skyagent May 21, 2009

    We as well have an issue with the med OrangeX juicer...the plastic part on top is cracked and need to find out where to buy another. Why so difficult, are the made somewhere in Madagascar ?

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I found that parts are available through the
AMCO Juice Press manufacturer.
http://www.focusfoodservice.com/catalog.cfm?dest=itempg&itemid=1309&secid=9&linkon=category&linkid=29

Posted on Jun 29, 2009

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I have the same problem but no such luck in resolving through customer service for free as suggested. I was told unless the purchaser purchased the extended warranty, the standard was 60 days only.

They were able to provide a complete new base for a tax total of $49.99 inclusive of shipping. This is not such a bad deal relative to purchasing a new one.

If I were to buy one new today though, I think I would research an alternative product since this design is flawed and they obviously are not interested in solving it and producing happy customers.

I am certain there are others that produce a good machine and will stand behind their designs. My internet research revealed many people suffering from this same problem.

I had the customer service rep review this page and thread with me while on the phone and he did not seem to care a whole lot. He further stated that the threaded white piece is not available as a replacement part; only the entire base as priced above.

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