Question about SanDisk Sansa e260 MP3 Player

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Problem with songs

I have 2 problems. Whenever i deleted songs, they weren't deleted from the player. i got zero second songs instead of no song. And also, alot of my songs lost there album and artist name, like it just disappeared. now the only way i can reach those songs is from the songs menu, because they aren't under the artist or album menu.

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Re: problem with songs

The best solution I think is download the sansa firmwire with usb cable: and then your problem should be solved. darek

Posted on Apr 04, 2007

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Hello, the problem that I have with my SanDisk 2 GB MP3 player is that now, whenever I try to put songs on it, I get a message that "the device has stopped responding" or "the device does...

Try and reset the player first, If this does not fix the problem, Click this link to down load the Sandisk updater program to run a firmware update...Updater... Resetting the device: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
Next time you need to delete files heres how. --
There are two ways to delete files on your Sansa player. You can delete them from the player directly or using a PC.
METHOD 1 - Delete files directly on the device 1. In playback mode, press the Submenu button. 2. Select Delete.
METHOD 2 - Delete files using a PC For all other Sansa players: 1. Connect your device to the PC. 2. Select Open device to view files using Windows Explorer on initial connection. 3. Locate the folder where your files are stored. 4. Click to select the files you want deleted and delete the files.
NOTE: If songs still exist after deleting, you may need to switch USB modes from MTP to MSC or vice versa. See this tip HERE
Capacity issue This error occurs when a Sansa player is almost filled to capacity. A Sansa player can NOT be filled to full capacity. (i.e. you can't put 2GB worth of songs into a 2GB player)
The player needs the extra capacity to create and maintain a "database", a database holds all the information such as playlists, recordings, song information, etc. The larger the amount of songs, the larger the database gets.
To resolve this capacity issue, you have to delete contents on your Sansa player using a PC.
STEP 1 - Delete files on your player 1. See first note on how to delete files on your Sansa player using a PC.
FAT corruption This error also occurs when there's a file system corruption in your Sansa player.
To resolve this issue, run error-checking to fix errors in your device using a PC
STEP 1 - Connect the Sansa player to the PC in MSC mode
STEP 2 - Run Error-checking to check and fix errors 1. Double-click on My Computer (Computer for Windows Vista). 2. Right-click on the drive letter associated with your Sansa player and select Properties. 3. Click the Tools tab and select Check Now. 4. Click both check boxes under Check disk options. 5. Click Start
If an error occurs while plugging in the player to the PC and some files are missing in the player, the database might be corrupted. To resolve this, you will need to format your player.
NOTE: Formatting will delete all files in the device. Your data (music, photos etc) is NOT recoverable.

Nov 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I cant delete any songs


The e200 series players have 2 versions, plus a Rhapsody version.
How to check your version:
On the player
1. Go to the Main Menu
2. Select Settings
3. Select Info
4. Check the firmware version, if it says
v1 it is a version 1
( or Rhapsody
Rhapsody also supports Rhapsody service and channels
USB mode is Rhapsody/PlaysForSure instead of MSC/MTP for
the normal v1
Rhapsody fonts are smooth, antialiased )
v3 it is a version 2

Having a version 2 player, songs can be deleted on the player itself:
1. In playback mode, press submenu.
2. Select the Delete Song item.

For all versions you can delete songs:
1. Making a connection to a computer first.
2. Use the Windows explorer on the computer:
Select "My Computer" on the desktop and go to the internal memory or expansion card of the e250:
Go into the MUSIC folder. Select your songs inside the MUSIC folder and select delete.

Need more information ? Just post a comment.

Dec 31, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My RCA Lyra oftentimes freezes when I play some songs

My Lyra does the exact same thing...what i do is i pull the batteries out for a second and the unfreezes the device...then i delete the song that froze my device....then i reload the song..if it freezes again delete that song from ur computer them find a better music provider because most likely the song was corruped

Jul 02, 2009 | RCA Lyra RD1090 MP3 Player

1 Answer

Cant delete fies from my player

I know that the manual says to use Windows Explorer, but you can use Windows Media Player instead (it is safer). Before I go into those instructions, you can still use Windows Explorer to delete as long as the songs are not makred as read-only - to check for this, right-click a song you want to delete, and see if the Read-Only box is checked under Properties. If it is not checked or you can't see your files in the first place - go to Tools --> Folder Options --> View --> check Show Hidden Files and Folders.

To delete files from your mp3 player using Windows Media Player 10:

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Mar 21, 2009 | Philips SA3125\02 MP3 Player

1 Answer

I need to know how to delete songs off my mp3 player once I have downloaded them on it? It said to check manual but it did not come with one?

hello there, it is easy to delete songs,
1. first connect your mp3 to your computer,
2. second go to windows media player,
3.look for your device at the left hand side of the media.
4. click on your player, then click sync-it can be found on the top of the media player.
5.after you click sync, it will shows you all of your songs,
6. find the songs you want to delete, right click the song and click delete. it will delete the song. easy as that.

Jan 31, 2009 | MP3 & Digital Media Players

1 Answer

My sansa e250

If you want to delete EVERY track off the player, then reformat the player in Windows Media Player - it's a shortcut - see my "tips and tricks" on formatting mp3 players

If there are artist, album traces, then you need to click on every subfolder under your device in Windows Media Player and delete every trace that way - tedious, but effective

-Tha Mp3 Doctor
There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files

Jun 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Playlist Trouble

Delete the track number from the ID3 tag to get around this problem. Make sure the GoGear is not set to shuffle - make sure the shuffle is OFF.

May 30, 2008 | Philips SA1100 MP3 Player

1 Answer


Download the latest firmware upgrade for the device at
The firmware upgrade will delete all songs off the device
Re-add the songs you would like
It should work better the second time around

Apr 07, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I cant delete songs through my computer

go to the device website and see if they have a firmware update, if not, I would backup your songs and reset/clear all back to factory defaults

hope this helps

Jan 07, 2008 | iRiver H10 MP3 Player

1 Answer


Someone else mentioned this problem....I thought it might be that some files have different artist names (or vice versa?). You really have to keep a clean library with proper summary fileds (artist, title, track number, etc.). First of all, you should always be using MTP mode (USB mode in Sansa player settings). MTC mode is problematic. Are you using WMA or mp3 files? The other person had the same problem using WMA files....maybe using mp3s would fix this.

Dec 03, 2006 | SanDisk Sansa e250 MP3 Player

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