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The Inter-Tel will not allow you to leave the conference without disconnecting the outside parties, this is the system design. The hold recall time could possibly be increased to reduce the aggravation.
the fault is from the battery of your phone. There is a battery in the phone that keeps the time going, this battery is weak, that's why each time you set your time, it reverts back again because the battery is weak.
Its the same thing that happens to a wall clock, when the battery of a wall clock is weak, it begins to draw the time back.
Also, another cause of this problem is if the phone is turn off and removed from power, this can affect the time.
You can actually do the system programing thru the phone itself, press the prog button above the display on the phone & go to system programing, you'll need the system admin code (try 1111).
Alternatively you can install a programing applicatrion on your pc & connect to the async port on the main control unit. The program applicaion would have been delivered with the system docs.
Liooks like you have the phone programmed to "Handsfree answerback" this will cause the handsfree light to flash continiously.
In this mode the phone will auto answer any internal call from another extension.... so watch out.
To switch this mode off press the program button above the displey & you be given th option to switch "Auto Answer off " I think it's the first option, try it.
You definitely can do this with a ECX feature set if you program the lines on the keys. You've got to program "Button Hopping" off in the system this automatically puts the first call on system hold when you press the line key for the second incoming call.
I don't think there's a limit to how many you can have on hold.
There are 3 capacitors on the the mother board that blow. You need to completely disassemble the unit down to the main board. The main board in held in place by 3 screws, then needs to slide to the left to free it from the case. Carefully pry it to the left using a flat blade screwdriver.
The capacitors are underrated for this board, and I use a capacitor with a higher voltage rating to replace them. You can get these from Radio Shack, P/N 272-1030, 470uF 35V.
The ones that usually blow are the 3 on the bottom left of the main board. They are in a vertical row, and you can see that the top of the capacitors "puff" and have a little dome on top of the capacitor.
Replace the capacitors, and reassemble. The 35V rated ones are just a little bigger and you may not be able to push them down to the board all the way, but no worries, it will fix your problem. We are a dealer for this product and found that every one that we install, failed with the same problem.
I should mention that there is another capacitor just to the right of these 3 that may also fail. Again, look for the top of the capacitor. If it is not perfectly flat, change it.
I accidentally set everything to clear including the defaults on our phone system at work. I cant get into programming now to change everything back as it deleted password for access to programming function.
You definitely need to have a local phone installation company come in and help you with this. Axxess system setup and programming is extremely complicated for someone that has not worked with it and it requires specific software to make program changes. If you know the company that installed (or services) the system you should call them.
On your Intertel Encore system you can program from a phone at extension 20.
Intertel does not allow the sale of the manual to end-users (you) only Intertel dealers have access.
I can help with the time change:
From EXT 20 press the PROGRAM key, use the arrow keys to scroll until "System Programming" is displayed. It will ask for the password. The default is 1111, if it's been changed you may be in trouble...
You would then select "System" then Select "Time and Date" - change the time (24 hour format) and date (MMDDYY) then hit the SPEAKER button to complete programming.
I hope this helps. I have not done this myself, just passing on the instructions.