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My computer wouldnt let me get on the internet,i rang my network people and they got me on but said i cnnot now use my wireless router as norton is causing problems and to contact them to remove something ? i dont know what i can use a computer but am not technical,i got 3mnths free norton when i bought my computer but did not renew and dont want to . please help me i need to use my wireless router thanks.

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  • alanita13 Dec 17, 2008

    hi,as i said i can use a comp but i dont understand anything technical,however my comp is a laptop packard bell B.V says model . ALP-AJAXC3 for use with power supply model Delta SADP-65KBA. my wireless router was supplied by talk talk and says EchoLife HG520s.so confused make it easy please. regards Anita.

  • Stephen Medley
    Stephen Medley May 11, 2010

    Welcome to FixYa. Removing Norton is an annoyance that they can provide as if you try to remove it there will be residual files. You will need an anti-virus program so if you decide that you do not want to subscribe to Norton go to their website and read their FAQs on how to remove it and then go to Start>Control Panel>Security and under anti-virus status disable it or check the box that says "I will monitor my own anti-virus". 
     For me to help you connect to your wireless router I need to know the Brand/Model number of both the router and your computer, the operating system (XP/Vista) and whether your using DSL or cable for your broadband. Steve Medley

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Norton will have an uninstaller located in control panel. I would uninstall Norton first and then run ccleaner to remove dead links and misc 'junk' files from your pc.

I recommend you do install an anti-virus program. May I suggest a free good one? AVG

Posted on Dec 15, 2008

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Why will it not hook to the wireless internet? I have netgear and I have the little thing that plugs in to the computer...


To connect your computer to the Internet via a wireless router, you click the Refresh network list, then Choose your wireless network and then click Connect to your secured Wireless Network, it will asks for a Network Key before allowing you to connect into your wireless network. This Network Key is either the WEP, or WPA or WPA2 Encryption key that is used to configure the Wireless Router. The Passphrase is an alternate way to setup the Encryption key.
When you are requested for a Network Key, you can just enter the Passphrase that was used to configure the Encryption key in the wireless router. http://www.fixya.com/support/r5270415-network_password_network_address For information on securing your wireless network, configuring the wireless router and configuring the wireless card in the laptop/computer, please click on this link and follow my instructions :- http://www.fixya.com/support/r3559128-wireless_router_security

Sep 21, 2012 | E-Machines eMachines Desktop PC

1 Answer

HOW DO I SET UP NETGEAR WIRELESS G-ROUTER FOR MY COMPAQ PRESARIO NOTEBOOK PC. I HAVE NORTON ANTI-VIRUS INSTALLED ON MY HP PAVILION. HOW DO I GET IT TO INSTALL ON MY NOTEBOOK PC?


To set up the router, you connect directly to the router with a network cable, log into the router using your Internet browser, to a code like 192.168.0.1, or similar. I suggest that you use the wizard, but be sure to change: Wireless security of WEP and access code of your 10 digit home or cell phone#, change system ID to something you recognize, change router access password AND RECORD IT, change wireless channel to 11 and avoid conflict with landline cordless phones.

With routers, you have to SAVE on each page or loose settings.

Then install the router, and look for it in the wireless connections list on your laptop. Give the access password and you should be good to go. The desktop usually connects via network cable.

Oct 17, 2010 | Computers & Internet

1 Answer

How to install my router for wireless internet on my laptop.


1. Purchase a wireless router that fits your needs and price range.

2. Follow the router's manual to set up the router and its Internet connection, which will probably require connecting a wired client to the router. Once the wireless router is set up, the wired connection is no longer necessary. However, it's best to leave the wired client connected if it's a separate computer from that on which you're going to set up WiFi. If something goes wrong, you can access the administration interface again.

3. Gather information from the setup process. In order to set up the wireless client, you will need to know the service set identifier (SSID), the Wireless Encryption Protocol (WEP) key and the channel and mode.

4. Boot up the laptop and plug in the WiFi card. This will not be necessary if your laptop has an integrated WiFi card.

5. Install any drivers needed to use the WiFi card. Insert the disc that came with the WiFi card and follow the on-screen installation process. Most discs will trigger a new hardware wizard that makes installation extremely simple.

6. Double-click on the "WiFi Connection" icon. It can be found in the system tray at the bottom of the laptop screen.

7. Click on "Properties."

8. Select the "Wireless Networks" tab.

9. Use the "Add" button at the bottom of the dialog if your WiFi network isn't in the "Available Networks" section.

10. Click on "Configure" when you see your network's SSID in the "Available Networks."

11. Enter your network's SSID and WEP key.

12. Click on "Start," then choose "Connect To" and "Wireless Network Connection." Your computer should now be able to access the WiFi network. If the WiFi network is connected to the Internet, it should also be able to connect to the Internet.

Thanks.
Have great day.

Oct 01, 2010 | Computers & Internet

1 Answer

I have an hp comp that wont connect to my netgear internet access


Define/explain "wont connect".

Are you trying to use an Ethernet cable to connect the two devices? If so, try a different cable, to rule-out a "bad" cable.

Do you have any software like "Norton Internet Security" on the HP? It is notorious for "blocking" attempts to connect to "unknown" networks.

Does your desktop computer have a wireless networking adapter that you are trying to configure/use?

Will any other computer, either via Ethernet cable or wirelessly, connect to the NetGear router? If not, then maybe the NetGear is the problem.

Any error-messages when you try to "connect" ??
Exact wording?

Sep 07, 2010 | Computers & Internet

1 Answer

Internet no longer working, but internal network is fine.


i agree with all the above.. it's definately clear as mud how the network is designed and or funtioning. The machines connected to the wireless d-link router.. are they via cat5 inthe wired ports or wireless ? is the server the machine thats connecting to the switch and wiress router and modem? i'd say reset all switches modems routers and machines.. shut them all down.. then fire the cable modem, then the wireless router then the desktop switch then the server, the workstations and the one lonely wireless.. run "ipconfig /all" on all machines and if they aren't all sharing common ips and access, provide the results here for further investigation.

May 20, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

No connection to the internet


make sure the modem box is connected to the INTERNET port of the wireless N router. and the desktop to any of the regular Ethernet ports on the back of the wireless N router. Also try replacing the Ethernet cable that is connecting the desktop to the wireless N router.
Then check the IP address of the desktop computer - to do that, go to the command prompt by clicking on Start. Run, then type CMD and hit OK
- on the black screen type IPCONFIG
- the IP address usually starts with 192 if you have a router
- try to ping a website from the command prompt by typing PING www.yahoo.com then press enter
- if able to get the word reply 4 times, it means the computer is connected to the iinternet.. it's just that there's something blocking the connection
- if there's 4 replies, check if there's a security software installed on the computer for ex Norton, try disabling it temporarily and see if you can get online
- if there's no reply on the PING test, and you just got request timed out or host unreachable, double check the TCP/IP settings on the computer, make sure it's set to Obtain IP Address Automatically and Obtain DNS Server Address Automatically
- to check TCP/IP settings on the computer, if you have xp, go to Start>Control Panel>Network Connections then right click on Local Area Connection and click Properties, look for Internet Protocol TCP/IP , just double click on it and from there you will be able to see the status..

May 07, 2009 | Gateway GT5220 PC Desktop

1 Answer

Can siemens speedstream 4200 be used with wifi antenna. do not want dsl.


The Siemens is a DSL modem and doesn't meet with your requirements.
Wireless connections to the Internet can be achieved by several methods and it depends upon the method of delivery by the Internet Service Provider in your location.
The most common is by DSL and cable, the modems that are used with DSL and cable connection can have a built-in wireless router. Your computer will require a wireless card to connect to the modem/wireless router and the range is restricted to approx. 100 ft depending where the wireless router is located within the building.

The laptop's wireless card can be a built-in device or a plug-in device eg a PCMCIA card or a USB device. and these can also connect to a wifi hot spot in locations such as McDonalds. Star Bucks etc.

There is another method that can connect into the Internet that uses a USB wireless device that connects to a G3 network, bacically a type of mobile transmission and the device is locked into a specific Internet Service Provider. This method gives a wider mobile range (even across states) of connecting to the Internet but usually at a higher cost.

Basically you need to see what the Internet Service Providers offer in your location. Beware of the costs of the various plans they offer in broadband speed, their download limits and the penality for exceeding the limits etc.

When you decide which method you choose, you need to consider setting up your wireless network securely to prevent unauthorized access.

May 02, 2009 | Computers & Internet

1 Answer

How to connect wireless router, Netgear WGR614, to my computer?


4 steps to set up your home wireless network
1.
Choose your wireless equipment
The first step is to make sure that you have the equipment you need. As you're looking for products in stores or on the Internet, you might notice that you can choose equipment that supports three different wireless networking technologies: 802.11a, 802.11b, and 802.11g. We recommend 802.11g, because it offers excellent performance and is compatible with almost everything.
Shopping list
• Broadband Internet connection
• Wireless router
• A computer with built-in wireless networking support or a wireless network adapter

A wireless router
The router converts the signals coming across your Internet connection into a wireless broadcast, sort of like a cordless phone base station. Be sure to get a wireless router, and not a wireless access point.
A wireless network adapter
Network adapters wirelessly connect your computer to your wireless router. If you have a newer computer you may already have wireless capabilities built in. If this is the case, then you will not need a wireless network adapter. If you need to purchase an adapter for a desktop computer, buy a USB wireless network adapter. If you have a laptop, buy a PC card-based network adapter. Make sure that you have one adapter for every computer on your network.
Note: To make setup easy, choose a network adapter made by the same vendor that made your wireless router. For example, if you find a good price on a Linksys router, choose a Linksys network adapter to go with it. To make shopping even easier, buy a bundle, such as those available from D-Link, Netgear, Linksys, Microsoft, and Buffalo. If you have a desktop computer, make sure that you have an available USB port to plug the wireless network adapter into. If you don't have any open USB ports, buy a hub to add additional ports.
2.
Connect your wireless router
Since you'll be temporarily disconnected from the Internet, print these instructions before you go any further.
First, locate your cable modem or DSL modem and unplug it to turn it off.
Next, connect your wireless router to your modem. Your modem should stay connected directly to the Internet. Later, after you've hooked everything up, your computer will wirelessly connect to your router, and the router will send communications through your modem to the Internet.
wireless_chart.jpg Next, connect your router to your modem:

Oct 29, 2008 | Computers & Internet

1 Answer

Replaced Linksys Wireless-B 2.4GHz 807.11b Router and Wireless B 2.4GHz 802.11b Wireless-B Notebook Adapter with Linksys-N Ultra Range Plus Wireless-N Gigabit Router, and Wireless N Ultra Range plus Dual...


Try resetting your IP address:
The laptop may be trying to use the IP address from the old router.

1) Click Start (assuming Windows 2000, XP, or Vista)
2) Click Run
3) Type in CMD
This will take you to a black command box
4) Type in: ipconfig/release
The chart should show your IP address as 0.0.0.0
Once this has happened, proceed to step 5
5) Type in: ipconfig/renew
You should now see a new IP address listed.

Also note that you need to set up your network key (assuming that you are using one) on both the router and laptop.
Make sure that your router is set up to perform as DHCP server.

FW

Apr 30, 2008 | Computers & Internet

1 Answer

Hi my router wont connect to comp.need help making connection between router and computer


Here's How:
  1. Choose a convenient location to begin installing your router such as an open floor space or table. This does not need to be the permanent location of the device. Particularly for wireless routers, you may find it necessary to re-position the unit after installing it as the cables / signals may not reach all areas needed. At the beginning, its better to choose a location where it's easiest to work with the router and worry about final placement later.

  2. Plug in the router's electrical power source, then turn on the router by pushing the power button.

  3. (Optional) Connect your Internet modem to the router. Most network modems connect via an Ethernet cable but USB connections are becoming increasingly common. The cable plugs into the router jack named "WAN" or "uplink" or "Internet." After connecting the cable, be sure to power cycle (turn off and turn back on) the modem to ensure the router recognizes it.

  4. Connect one computer to the router. Even if the router is a wireless model, connect this first computer to the router via a network cable. Using a cable during router installation ensures the maximum reliability of the equipment. Once a wireless router installation is complete, the computer can be changed over to a wireless connection if desired.

  5. Open the router's administration tool. From the computer connected to the router, first open your Web browser. Then enter the router's address for network administration in the Web address field and hit return to reach the router's home page.

    Many routers are reached by either the Web address "http://192.168.1.1" or "http://192.168.0.1" Consult your router's documentation to determine the exact address for your model. Note that you do not need a working Internet connection for this step.

  6. Log in to the router. The router's home page will ask you for a username and password. Both are provided in the router's documentation. You should change the router's password for security reasons, but do this after the installation is complete to avoid unnecessary complications during the basic setup.

  7. If you want your router to connect to the Internet, you must enter Internet connection information into that section of the router's configuration (exact location varies). If using DSL Internet, you may need to enter the PPPoE username and password. Likewise, if you have been issued a static IP address by your provider (you would need to have requested it), the static IP fields (including network mask and gateway) given to you by the provider must also must be set in the router.

  8. If you were using a primary computer or an older network router to connect to the Internet, your provider may require you to update the MAC address of the router with the MAC address of the device you were using previously. Read How to Change a MAC Address for a detailed description of this process.

  9. If this is a wireless router, change the network name (often called SSID). While the router comes to you with a network name set at the factory, you will never want to use this name on your network. Read How to Change the Router SSID for detailed instructions.

  10. Verify the network connection is working between your one computer and the router. To do this, you must confirmed that the computer has received IP address information from the router. See How to Find IP Addresses for a description of this process.

  11. (If applicable) Verify your one computer can connect to the Internet properly. Open your Web browser and visit a few Internet sites such as http://compnetworking.about.com/.

  12. Connect additional computers to the router as needed. If connecting wirelessly, ensure the network name (SSID) of each is computer matches that of the router.

  13. Finally, configure additional network security features as desired to guard your systems against Internet attackers. These WiFi Home Network Security Tips offer a good checklist to follow.
Tips:
  1. When connecting devices with network cables, be sure each end of the cable connects tightly. Loose cables are one of the most common sources of network setup problems.
What You Need:
  • A network router (wireless or wired)
  • Network adapters installed on all devices to be connected to the router
  • A working Internet modem (optional)
  • A Web browser installed at least one computer in the network

Please let me know if you need any further help and I would be glad to assist.

Thank you for using Fixya and Good Luck

Apr 19, 2008 | Computers & Internet

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