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Definitively you broke the connector. Look in the internet the web site of Mintek. But since for a technician is not a big deal to fix, you can take that TV to ANY repair service, because is very easy to do it. I strongly recommend that.
Actually, it is not a Projection TV Problem. The problem is with a Mintek DTV-265 26" flat screen digital TV (not projection). I have not yet resolved the problem by unplugging the set, pressing the eject button and replugging in the set nor have I had any other suggetions. The manual clearly indicates Mintek DTV-265 26" (not Mintek DTV-263) but I feel they are very similar; however, the manual does not mention losing/restoring the on screen menu.
I am having a problem with my DTV-373 also. I called QVC customer service and they gave me a number to call for service. My unit is under warranty also. When you call this number one of the promts is "Press 1 if you bought your product from QVC". The person will take your name and address. They will send a repair kit to your house. When you receive the kit you call the number back and they will send a service person to your house to fix it. Mintek has gone bankrupt but this service was hired to fix problems and cover warranty. QVC has done a great job with this. I am sorry I do not have the number in front of me at the moment.
I suggest you go to their website at:
The DTV263 is not available online, but the DTV323 is there and this should be the 32" version of the same set. Download the manual for the 32" version.