Question about Office Equipment & Supplies
Have you tried the following
Use the telephone cord going in to machine on a regular telephone. If this works cord is fine. Plug cord back in to machine. Press the dial button on machine if you hear a dial tone check the settings for Pulse / Tone dialing (refer to manaul). If you don't here any dial tone the fax modem on the machine is faulty (posible lightning strike on telephone line. You will then have to take the machine in to a service centre.
Please feel free to uase the Repair Service Directory on this site to locate a service centre close to you.
Posted on Dec 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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