I was printing pictures on my i860 this morning. It printed several fine, but the blue and yellow were running low, so I changed both to new ink cartridges. After doing that, the prints started coming out red. I made sure nothing had changed on my settings, etc. I tried cleaning the printer, I even tried a deep clean. What do I need to do to get this thing printing the right colors again? It is making my daughters brown hair look orange in the highlights, and the whole picture looks really red. The other ink tanks all seem to have plenty of ink as well. I just wanted to get my christmas cards done, and now I am frustrated. Thanks in advance for your help. Kerin
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It appears that the printer is malfunctioning and will require service. I suggest contact its manufacturer to verify the warranty status of your printer, and have it replace by them. If the warranty is already expired, you can send the printer to the nearest service center for repair.
The print head for the yellow color may be clogged. Check the manual to see how to turn on your print head's cleaning system. Run it until the yellow starts to print properly. If after running the cycle 4 or 5 times you still can't get any yellow to print you will probably have to take the printer to your local repair depot to have them diagnose the problem.
Try using warn distilled water and Q-tips to gently clean the area where the ink cartridge and the carriage mate up. You may have dried old ink in there which is clogging the print nozzles. Allow to air dry, reinstall cartidges, start machine and let it go through its cleaning cycle. Also check www.hp.com. Hope this helps.
Do head cleaning. If your using Windows XP: click on start;control panel;printers and faxes; right click on the stylus photo 1290 icon and then left click on printing preferences.
Go to maintenance tab.Try to do 3 head cleanings. After head cleaning, try to print.If the picture is still bluish; go to printers and faxes; go to printing preferences; click on advanced button.
On the upper right part of the window you should see there color management, click on ICM and turn off, click on apply and ok.
try to print, if it is still the same, try to use another program to print your pictures.