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Re: Error message 07,009.42:45702
That has to do with the process drive motor timing or the maintenance kit binding.
A little involved in trouble shooting. If you want more details let me have an E-mail address and I can send you the info on what to do.
Just for clairification, you dont happen to be lucky enough to actually have a 09,007,42 code do you ? That would just be a stick ink stick.
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www.support.xerox.com/support/phaser-8500-8550/.../enus.html XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment
I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support
Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.
that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.
If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.
When you service a Phaser 8500 or 8550 printer for: ·a persistent Ink Out message ·9,035.43 Cyan Ink Stick Count Fault ·9,036.44 Magenta Ink Stick Count Fault ·9,037.45 Yellow Ink Stick Count Fault ·9,038.46 Black Ink Stick Count Fault Test the Ink Out Sensors for proper operation. Inspect the Ink Sticks.