Question about Brother IntelliFAX 2800 Laser Fax

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No printing since I took a part the fax for repair, there is no print possible, the page as a grey back backgroud, I verified all connection wired and the connecting pin for ground on drun unit. Can't find the problem do you have a solution for me thank you

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A common reason for background shading is a low toner. Install a new genuine brother toner. If you have already loaded a generic toner in the drum unit, it is too late. You have damaged the drum asm. You can still buy a new 2800 with new supplies for just a little more than a new drum asm. Did you have the grey baqckground before you worked on it?

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Posted on Aug 02, 2007

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Posted on Jan 02, 2017

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It is the fuser at rear giving you grief! The upper heat roller has a teflon coating that wears away allowing toner to stick to roller and smudgin prints as they pass threw it. The fix is to replace fuser assembly, take to brother dealer to fix.

You can prove it to yourself by timing the print to stop mid way threw machine then remove print cartridge and look at paper, you should see a image is good untill it hits the fuser,( pre fused image "rubs off" paper.) If you have changed drum and toner thats all it can be. They all do it in time.

Fuser is hot bit at rear, pull out drum and look in the back with a small torch you will see upper heat roller is worn, guestimation $90 for fuser plus labour to fit.

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