Question about Inter-Tel Axxess Corded Phone
I am trying to select a custom recording and apply it to the night ring mode. What I am doing is dialing in, selecting "9" then "4" as instructed in my manual. Then I enter the application extension number, then I am selecting 2 for a night recording. I have a custom recording already saved, so I am selecting that # to apply that as my night recording. Then I press pound to accept that recording. I then swith my phone into night ring mode, and I call in to check to see if the message is saved, and it is my "default" message, which is also a custom recording. So pretty much it is not saving when I try to change the night ring message, and I have been unable to figure out what I am doing wrong that it wouldn't save. I tried multiple times, and even had someone in my office look at it but it is still just not accepting the changes.
I was told that the day and night settings in the local applications must be the same. It is in your night call routing table that you need to place the extension in order for the system to know which recording to play when. Then, your system will play the application when it is set in night mode. Hint: When you place the extension in the call routing tables make sure the extension is placed ABOVE the +ALL CALLS line, if applicable, and your ring-in-destination is set to your appropriate application recording. I hope this helps.
Posted on Jan 15, 2009
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Posted on Jan 02, 2017
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