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System is trying to install a HP Photosmart HPinks and cannot complete. Finds error but does not display it.

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Go to the hp website, follow their support and download links and download the software directly. save it on your desktop and install from there. 

Posted on Dec 15, 2008

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Installed my Hp Photosmart printer c309a to a Toshiba (Windows 7) I am able to print wirelessly. But when i try to scan -"to computer" the screen on the printer reads !! Scan Problem-try...


Hello,
Please install and run the below mentioned software to automatically diagnose and fix scanning issue:
HP Scan Diagnostic Utility
After installing this utility,
  1. Press the Power button to turn on the product, if it is not already on.
  2. From the Scanner column in the Scan Diagnostic Utility, select your HP product.
  3. Click Diagnose . The Scan Diagnostic Utility diagnoses various scanning problems, and then displays a list of results. The results display either when the tool detects an error, or when the tool completes the diagnosis and there are no errors.
    If this utility doesn't solve your issue, please revert back.

Sep 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

The error message is Oxc18a0001. What is wrong with it. I've turned the printer off like it said to do, with no change.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

May 06, 2011 | HP Photosmart D7460 Printer

3 Answers

Error:oxc18a0206


- Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
1. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.

Dec 16, 2009 | HP Photosmart C7180 All-In-One InkJet...

2 Answers

I'm can't load the software for my HP AIO Photosmart C6180. Get a MSI error that I can not repair. Need some help here.


Hi Try downloading the software from the HP website http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=ph〈=en&product=1153494& then run the setup on the downloaded file, if you have vista or windows 7 then right click on the setup file and select run as administrator. Hopefully this will solve the msi error, if it does not, please tell me exactly what error you receive.

Dec 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System Failure HP C5180


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jan 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart d7368


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 16, 2008 | HP Photosmart 3210 Printer

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