Question about HP Computers & Internet

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My HP Computer is giving me many problems. I got it from a retnal store and is was in brand new condition, when it first got the computer there were no problems. Then a few months ago it started acting up. Now it is quite messed up and i would like to know how to fix it, without spending tons of money in the process. One of the problems, is when ever i first log on to my account after turning on the computer, it would say the computer is not connected to a windows service. Also the computer has restarted itself quite a few times while the computer was in use, without giving a reason why. Also When i use the internet it starts off good, then gets terribly slow and then doesn't load ata ll really, all in a matter of minutes. Also when using the internet the computer will kick me off the internet without giving reason. Oh and also my computer as froze and stalled many times while using any application, even applications that are suppose to fix many problems on my computer, therefore not allowing them to work. These are just some of the computer problems that i've been having, so now i am hoping that i can get some much needed help here.

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VIRUS!!! sounds like many and or malware/spyware. the best thing that you can do is to find a way to back up all your important information on either cd/dvd and format. Then make sure you have an up to date antivirus program. The System Mechanic Professional programs are awesome. Comes with everything that you need.

Posted on May 09, 2009

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Download malwarebytes on another computer and burn the installer to cd. start up your computer and insert the cd. install malwarebytes from the cd and update. remove the cd, reboot and go into safe mode. run malwarebytes and allow it to remove whatever it finds. from your description and just to be on the safe side I would run it twice. reboot into regular mode and your computer should be running much better. run malwarebytes at least once a week, in regular mode is fine unless the computer is really bad again, in which case run in safe mode.

Posted on Dec 15, 2008

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Posted on Jan 02, 2017

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Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
Finding recovery discs from other Web sites
Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
note.png
NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
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