Question about HP Deskjet 6980 InkJet Photo Printer

1 Answer

Printer won't take jobs. Says that a door is open

Have checked all obvious doors. Have restarted. Any suggestions??

Posted by on

  • 4 more comments 
  • niarama Jan 06, 2009

    I have the same issue.

  • Anonymous Jan 07, 2009

    Me too. Happened just after changing the printer cartidge. Door is definitely no longer open. power cycling didn't help. Won't print status page.

  • spikely Jan 23, 2009

    Have exactly the same problem after changing the toner cartridge and was bugging out trying to figure it out. Used the fix proposed below which worked! re: opening the side door (which is a bit of a challenge - hope you have strong fingers!). Also, if your hinge has an extra little pac-man-y bit on it, make sure the sensor goes ABOVE the extra bit as well - you can just push the sensor up manually and the re-close the hinge. Woo-hoo! Thanks!

  • Anonymous Jan 30, 2009

    I had the same problem and your resolution resolved my issue. Take caution when removing he right side panel. Pull out from the bottom of the right side panel and then lift up or the right panel or the clips that hold the panel on will break.

  • Anonymous Feb 07, 2009

    I had the same issue and with your help I was able to resolve this problem. Thank you !

  • elsonway May 11, 2010

    Fantastic. Sorted. Much appreciated

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The printer door switch is fragile.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01065334&dlc=en&product=467982

Posted on Jan 07, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell B1160w printer says door is open but can't find a door open


Pretty much any movable panel can be considered a door on printers. Check everything is secure. If not is obvious then it may be a switch that detects whether an access panel is open could be faulty. Just an educated guess

Sep 02, 2014 | Office Equipment & Supplies

1 Answer

Won't scan, error message -scanner door is open


Simple solution. I just had the same problem. Make sure the top cover on the left side is snapped in. It wasn't obvious that it was open. They should probably give a better code because it is not the scanner door that is open.

Apr 16, 2013 | Samsung New-scx-3405fw Wireless...

1 Answer

My Liftmaster garage door won't open or close. I hit the button and it make a sound and clicks but won't close


Remove the cover and check the drive gear. It is a white nylon gear just in front of the motor. It will be obvious if it is bad. Tell me - if it won't open how do you know it won't close?

Feb 22, 2012 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

My amana DLG330RAW dryer won't stay on. it has a combo timer and start dial turn the dial to the timed settinG and push...dryer starts part way through the cycle, the dryer...


Hello PB,

What i would most suspect as being the problem of why the dryer just stops randomly before the cycle is done,is a problem with the door switch or the door catch...does the dryer restart as soon as you restart it?? if yes i would check that the door catch was broken so the door will pop open stopping the dryer. Also check the door switch using a meter set to measure ohms and see if the contact is burnt ( a good door switch will be zero ohms resistiance)


GENE

Sep 17, 2011 | Amana DLG330RAW Gas Dryer

2 Answers

It keeps on sayin my access door is open but my printer doesnt have a rear door


Access door is usually the one that opens to allow the insertion of new cartridges. Try opening and closing that one and restarting the device after completely unplugging from the mains and waiting 30 secs.
Please rate this answer!!
Cheers
Bob

Jan 09, 2011 | Office Equipment & Supplies

1 Answer

I have a paper jam in my hp Officejet Pro 8500 wireless. How can I get to the paper?


Open Open the back panel (the door on the rear) and pull out the paper if you can see it. If it isn't there, close it properly. It's possible that the paper would get torn, but don't worry about it, just pull out. Turning off and turning On the printer while you are pulling will be very helpful. If you still can't find it, then open the front panel (front door) and check. If you find it there, just pull it out. After you are done, close the door and restart your printer and resume the printing job.
Good luck.
Thanks for using FixYa.

Jun 18, 2010 | Office Equipment & Supplies

1 Answer

Make sure that all the covers are closed...


Hello sir; Does screen display which door open? if not, you can try to open each door, use screw driver to actuact door switch, to find out which door switch defective.

Feb 03, 2009 | Canon imageRUNNER 5570 Copier

1 Answer

Wont print-message says door open, but no door is open


Same printer works fine on another PC. Unfortunately.

Oct 09, 2008 | HP Deskjet 3845 InkJet Printer

1 Answer

Cannot open rear door


I figured it out! I yanked the tab to the right extremely hard, thereby opening the door. Obviously, "press in the tab" was incorrect in HP's manual.

Sep 18, 2008 | HP PhotoSmart C4180 All-in-One Color...

Not finding what you are looking for?
HP Deskjet 6980 InkJet Photo Printer Logo

Related Topics:

436 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...