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Re: Doc. Cover Open displayed
That usually means some sensor giving you trouble.
This is what brother recomends:
How do I clear the message Cover Open or Please Close Cover from the display?
The message Cover Open or Pls Close Cover may appear if the front cover for the drum was not closed securely. Verify the cover is closed securely by pressing the cover release button located in the front of the unit below the Output Tray Support Flap and open the front cover. Close the cover until it clicks into place.
If the message continues to appear on the display verify the drum and toner assembly is installed correctly by following the steps listed below:
1. Press the cover release button located in the front of the unit and open the front cover.
2. Remove the drum unit and toner cartridge from the unit by lifting it up and out. Place it on a drop cloth or disposable paper to avoid scattering toner.
3. Hold down the blue lock lever located on the right side of the drum and lift the toner cartridge out of the drum unit.
4. Reinstall the toner cartridge into the drum unit by inserting it in the drum until it clicks into place
5. Reinstall the drum unit into the unit. Make sure it is securely in place.
6. Close the cover until it clicks into place
If that doesn't fix it, I guess you will have to talk to their support people.
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When trying to copy, print, or receive a fax, the following error message appears on the product control panel display.
Ink System Failure. Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: 0xc19aYYYY
NOTE: The Y in the error message represents any digit, 0 - 9, or any character, A - F.
To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model. This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine. Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem. If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print.
Press the On button to turn the printer off.
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on.
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
Here is a manual if you dont already have one.