Question about Brother MFC-8840D All-In-One Laser Printer
Whatever I try I can't get this message off the display panel and am unable to fax, copy or scan. Any suggestions?
That usually means some sensor giving you trouble.
This is what brother recomends:
How do I clear the message Cover Open or Please Close Cover from the display?
The message Cover Open or Pls Close Cover may appear if the front cover
for the drum was not closed securely. Verify the cover is closed
securely by pressing the cover release button located in the front of
the unit below the Output Tray Support Flap and open the front cover.
Close the cover until it clicks into place.
If the message continues to appear on the display verify the drum and
toner assembly is installed correctly by following the steps listed
1. Press the cover release button located in the front of the unit and
open the front cover.
2. Remove the drum unit and toner cartridge from the unit by lifting it
up and out. Place it on a drop cloth or disposable paper to avoid
3. Hold down the blue lock lever located on the right side of the drum
and lift the toner cartridge out of the drum unit.
4. Reinstall the toner cartridge into the drum unit by inserting it in
the drum until it clicks into place
5. Reinstall the drum unit into the unit. Make sure it is securely in
6. Close the cover until it clicks into place
If that doesn't fix it, I guess you will have to talk to their support people.
Posted on Dec 15, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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