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Re: Screen goes blank at start up
Its failing to go through the full boot process. Try pressing F8 on boot until the boot option screen comes up and then select safe mode. Follow this though until you are given the option of using system restore instead of safe mode. take that option by clicking on the NO button. Restore the machine to a date some time a few days previous to the fault developing.
If that fails then put in any OS disc and boot from it. select R at the first options screen, follow it through and then select the C drive option. Just hit enter when asked for admin password.
now type chkdsk /r (copy and paste this to be sure). let it run and then reboot and see what happens
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This can happen due to many causes... Because of Virus problem, Hardware Failure etc. First thing you can do is try to start window in safe mood. to do that you nee to laptop and press F8 button. after this slect open window in Safe mood. If you are able to start window in safe mood then try to restore your computer to earlier day by going to start-programms-accessories-system tools--system restore. Now here select the earlier date which is highlited and resote it.
press ctrl + alt + del and see if a menu screen appears if it does select task manager then click file and click new task and type explorer and press enter. See if that allows you to start windows. If it doesnt restart the computer and keep pressing f8 till you get a menu up askingif you want to start normally etc choose safe mode, select it with the up and down arrow keys and press enter. when windows loads up choose administrator and log in you will then have to setup a new user account. click start > control panel > user accounts. Create a new user account (dont use the same name as you used before if your user account name was kyle call the new one kyle1. then restart the laptop again and try to log into the new user account. Report back if you can and i will explain how to recover your old account
Ok on keyboard, press WINDOWS logo see start page comes up. using keypads arrow keys, access the control panel, find mouse, if you are using vista, set classic view. you may get around by tab key and up>down>rigth>left arrow keys.
Install driver again or use update \. come back start and shot down the computer by shotdown arrow, do not use brown button will not shotdown, it is stanby (On vista). Then turn on again see what you see>
If can not, Just use same system and reach out the system tools from accessories>system tools>Make defragmentation.
No result > make system restore. No result see tech.
Try booting up after installing an external USB mouse. This may give you a mouse to install new keyboard drivers. If the problem is the keyboard/tracking pad, (hardware) installing another keyboard may eliminate the issue.
In this case you have to do the PC restore . you can do that in dell machines by shutting down the machine and when it is coming back on just HOLD DOWN THE CTRL ket and the START HITTING f11 key in this case you will lose the data which you have the on the c drive but this issue will get resolved .
Else you can try to restart in the safe mode with networking and then go to the system restore and then select the bold dates in which you have idea you system was working fine . selct the date and then do the system restore . In this case you will not lose the data but you will lose the updates which you have done after that date .
Run the 32-bit diagnostics test on your dell computer:
1. Shutdown the system
2. Press and hold "Fn" then turn it on (while holding "Fn")
3. The Pre-boot Self Assessment would run
4. Just follow the steps on the screen
5. When memory test is done just continue
6. Select "Test System" when prompted
7. It will boot to Dell Diagnostics
8. Choose Custom Test
9. Run the keyboard test and follow screen instructions.
10. If the test fails, replace the keyboard.
11. If it passes, reinstall Windows.