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Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.
Normally a fast busy signal indicates a problem with the phone line. You need to call the phone company and have them do a "line check"
Sometimes they can fix this over the phone, sometimes a service call is required. No charge to you tho.
This could be related to the fax machine, but more than likely it's a phone line issue. Try sending a fax manually by using the fax machine's speaker or "on-hook", then manually dial the number. Listen carefully as the machine dials and make sure it's even dialing out. Do not hit start until you hear the other fax machine pick up. If the "fast" busy signal occurs before dialing is complete or right after, have your phone line checked.
Are you plugging the phone line into the line jack or the phone jack on the fax machine, it should plug in to line. Also try and unplug/replug the units power cord as well as trying a different phone jack location.
I get calls all the time about fax issues. I work for Comcast and have guided people to the right answers about third party devices. We use a digital connection. Analog is a dying medium. Most calls are concerning HP and Brother but I know others fax machines have had problems too. The new HP machines have a digital setting. HP is aware of digital issues and can help you. It is unfortunate that old fax machines are not digital but a new fax is inexpensive if you wish to buy one. Analog takes up too much space. An example: Six digital television channels can fit in the same space (bandwidth) as one analog. That is why the FCC mandated the change. The same goes for phone lines. I Google almost every problem concerning fax machines and if you go past all the upset comments you will get to the comments that offer remedy. I also wanted everyone to know that a second, no frills fax line from Comcast is very inexpensive and our way of offering a dedicated fax line intead of a distinctive ring fax option.
do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.