Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

Sending faxes but not able to receive

The senders name and/or company comes up with the ring, but I get no faxes

Posted by on

  • sladjos0674 Dec 16, 2008

    I see something coming in and see the name and number of the sender but don't get anything. I never seen this before when I did receive faxes.

  • Anonymous Feb 13, 2009

    I have the same problem.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 320 Answers

You need to go into the set up menu and look for where it says easy receive. press the set button and you should be good to go, am a brother tech. let me know what happens.

Posted on Jan 13, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have a FAX-2820. this is a dumb question, but does the fax header line come from the sender when we are receiving the fax? Does a header go out on any fax we would send out?


Yes, The fax header should show you who sent the fax to you. Every fax is supposed to have a terminal ID (senders fax number and Name)

Andrew

Sep 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Stopped receiving faxes ten days ago. Can still send faxes. Senders say it just rings and rings. Calling the fax by phone confirms many rings, then fax belltones. What do you think is the problem?


go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

Jan 28, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Receiving fax using HP6210


If sending the line is active, make sure your senders have the correct # and that their is paper in the machine. What does it do when incoming fax is ringing??

Oct 02, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Can not recieve fax. currently just hooked to phone line


Receive a fax
Depending on the Auto Answer setting, your HP All-in-One can receive faxes
automatically or manually. If you have set the Auto Answer option to Off, you will
need to receive faxes manually. If the Auto Answer option is set to On (the default
setting), your HP All-in-One will automatically answer incoming calls and receive faxes
after the number of rings specified by the Rings to Answer setting. (The default
Rings to Answer setting is five rings.)
Receive a fax manually
If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is
set to Off) or you answer the phone and hear fax tones,
1. Make sure the HP All-in-One is turned on and you have paper loaded in the input
tray.
2. Remove any originals from the document feeder tray.
3. If you are currently on the phone with the sender, instruct the sender to press
Start on their fax machine.
4. When you hear fax tones from a sending fax machine, do the following:
a. Press Fax on the control panel of your HP All-in-One.
b. When prompted, press 2 to select Receive fax.
c. After the HP All-in-One begins to receive the fax, you can hang up the phone.

Jan 14, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

We are not receiving faxes


My psychic powers tells me it's a brother 1270 fax that is not connected properly????

Jan 15, 2008 | Office Equipment & Supplies

1 Answer

Able to send fax cannot receive fax


make sure phone line is pluged into line on fax,make sure fax is set auto.there should be a button on fax panel that say's receive mode.

Sep 07, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Receiving faxes


The memory may be corrupted which is affecting the it receiving incoming faxes - to clear the memory: 1. Press the Menu/Set and Fax Resolution keys in this order. 2. Press the 0 key. 3. Press keys 91 (Parameter Initialise will appear in the display)

Sep 07, 2007 | Brother MFC-3220C Plain Paper Inkjet Fax

1 Answer

Receiving a fax when using the phone


you can not use the phone simultaneously while sending or receiving a fax. You do not need a separate line. especially if you do not do a lot of faxing. You just can not do both at the same time. You can set your machine to automatically receive faxes when you are not present. The machine will detect the sending tones of the senders fax and automatically receive your fax. You may want to order a users manual from brother to help you set up your fax for your specific needs. Their number is 1-800-284-4357. Another option is you can order the distinctive ring option from your phone company. This will allow you to give out a seperate phone number for your fax while only having one line. The machine can be programed to distinguish the distinctive ring and automatically pick up with out you wondering if it is a fax or phone call. But again you can not talk and fax at the same time. Good luck and let me know if I can be of further help! John

Sep 07, 2007 | Brother FAX-1960C

1 Answer

Sender Id


Sender ID ecblank.gif ecblank.gif dot.gif ecblank.gif This is a descriptive title that identifies the sender -- usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16 characters will also be used as your Personal ID, which may appear on the displays or reports of other fax machines you are communicating with

Setting the TSI/CSI and Sender ID ecblank.gif ecblank.gif dot.gif ecblank.gif1 Press Menu/Exit to enter the menu.
2 Input speed access number 02. 3 Input up to 20 numbers and characters (0-9/Hyphen/ Space/+), press Enter. 4 Press Menu/Exit.

Sep 27, 2006 | OKIFAX 5950 Plain Paper LED Fax

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...