Question about Microsoft Windows XP Home Edition

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Windows Vista stuck in logging off mode

My computer [ Dell Inspiron 1501 ] had downloaded an update for Verizon Security and had to restart to complete the download. It has been stuck on '' Logging off '' for over an hour.

Thank you for any help in advance.

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  • mlouthan Dec 28, 2008

    I didn't install the same thing the other person did, but I'm also stuck logging off. I have a Gateway computer and called Gateway support. They had me restore my system to a previous date where it didn't get stuck, but even after I did that, I can't get unstuck when I log off. I can power off the computer and then I get the black screen when I turn it back on and have to select start windows normally from the list. Then it runs fine, until I go to log off again. Can anyone help?

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Hi

press and hold you on/off buton for about 30 sec.

then boot up as usual

/Teis
do vote if this FixYa :-)

Posted on Dec 15, 2008

  • Teis Thomsen
    Teis Thomsen Dec 17, 2008

    Hi, back again,



    Wondering if you got your problem Fixed,

    - if not, let me know,

    - if it´s Fixed, then vote “FixYa” to close this case,

    Thank you



    /Teis

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When you have experienced this the first time, what you need to do is restart your computer to the Windows Advanced Boot Options* then choose Last Known Good Configuration by pressing your up/down arrow key to highlight it then press Enter. If this option did not work for you, restart your computer again to Windows Advanced Boot Options*, but this time choose Safe Mode. Once in safe mode, perform system restore by following the steps provided by Microsoft thru this link.

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