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Dell desktop running windows XP

I have a dell desktop computer running windows xp. Starts up fine winodws starts booting up then screen goes black. I tried starting in safe mode, which it did but the screen was still black, just said safe mode at the bottom. Nothing comes up when I right click. I can use the buttons on the monitor to bring up the main menu for the monitor screen and have reset it to factory settings. Still black screen

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  • MrsH81 Dec 15, 2008

    Thanks for the comment but neither right or left clicking does anything

  • MrsH81 Dec 15, 2008

    "old" I guess, I bought it in 2004 I think.

  • MrsH81 Dec 16, 2008

    The problem is now fixed. After using F8 I chose "Last know good configuration" and it fixed the problem. thanks to all who help.

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  • 237 Answers

You should be left-clicking when the option for safe mode comes up...

Posted on Dec 15, 2008

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  • zabrina liang Dec 15, 2008

    Is this an old or new computer?

  • zabrina liang Dec 15, 2008

    Is this an old or new computer?

  • zabrina liang Dec 15, 2008

    The problem may very well be with your monitor. Try to plug your computer to a different monitor and turn it on that way. If it turns on, then you'll know to get a new monitor. If it does not, then you may think about getting a new graphics card.

  • zabrina liang Dec 16, 2008

    Great!

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Thanks
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