Question about HP Photosmart C7280 Laser Printer

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My C7280 HP photosmart will not scan to my computer.  I get the message "no scan options"

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  • borrich Jan 05, 2009

    When I try to scan from the printer, it says "no scan options" Equally, I cannot scan from the computer

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I have had a similar problem that appeared soon after an automatic HP software update over the internet. I solved the problem by uninstalling and reinstalling the HP software that came with the CD. I inserted the CD and ran the de-install for only the program that controlled print and scan and then re-installed the software for print and scan. Straight afterwards, the scanning started to work again

Posted on Jan 09, 2009

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