Question about Canon BubbleJet i560 InkJet Printer

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The upper 2/3 of the word is either red or yellow

All the cartridges are new. All the maintenance items were done with no improvement. Words that were to be printed red appeared as top 2/3 red and the bottom 1/3 yellow or the opposite - top 2/3 yellow and the bottom 1/3 red.

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  • info140 Dec 15, 2008

    I had cleaned the locations under the cartridges and on the magenta one their was some cyan, replaced the magenta cartridge with no results. Looking at the ink their appeared to be no blue sucked into the magenta cartridge. I switched the quality of print to the highest setting and the printing is correct with no color mismatch, my red is now red.
    It has the same problem as before - 2/3 yellow and 1/3 red on all the other settings - draft and standard.
    I do not need this high quality on the majority of my printed material. Like my copy of the 30 page document that I am presently printing.
    Do I need to remove the cartridge holder to clean the area where the ink comes out? If yes - how do I remove it?

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Printer will only print properly when in high resolution, other settings such as standard and draft still get the same results as above. When I use up the stock of color cartridges I will buy a new printer. I cleaned the positions under the cartridges, did I need to remove the print mechanism and clean where the nozzles are.

Posted on Dec 16, 2008

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Let the cartridge be new but the colours are got mixed with each other so this problem as the canon cartridge has the sponge in the cartridges that sponge material has soaked the colours from each other and this has happened.to solve this problem two things needs to be done 1)the head needs cleaning as the colour will be filled in it now.
2)the cartridges needs to be replaced.

Posted on Dec 15, 2008

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1 Answer

Will not print in red


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1 Answer

Can print the color I want. Only prints red.


A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

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