Question about Rival SCVC604-SS 6-Quart Slow Cooker

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Where can I find replacement lid? SCVC604 smart-pot

I need this lid, please help for SCVC604

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  • havanalayla Dec 26, 2008

    I need a lid for our's too. Were you able to find one?

  • dvdues Jan 01, 2009

    My grandson was helping cook and he broke the latch on the lid. The lid is still usable, but I cannot stand the lid upright when I need to stir. If there is a replacement lid for this model please let me know.



    Thank you

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Try going to MarBeck.com they are a great source for small appliace parts.
http://www.marbeck.com

Posted on Dec 22, 2008

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Go to http://www.crock-pot.com/CustomerService.aspx?id=rpt. Enter the model number near the bottom of the page and click "GO". Choose which version of SCVC604 you have (hinged or not) and select the lid from the list of replacement parts. The unhinged version did not have a lid replacement available but the hinged version did when I ordered.

Posted on Dec 08, 2010

  • aggieash Feb 08, 2011

    Update: I ordered a lid with hinge using the process above, but I received just the lid with no hinge. I called to to inquire if the wrong product had been shipped, and the agent confirmed that the lid with hinge had a different code than the one shipped to me. She shipped the "correct" lid at no cost to me. I received another plain lid. I called a second time, and the agent informed me that they do not sell replacement lids with hinges. They promptly refunded all of my money and shipping. I now have a lid with a broken hinge and two perfectly good lids with no hinges.

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Just went to marbeck.com and found replacement knobs for $6! Very exciting. I didn't need a whole new lid, just a knob. They do have an assortment of whole lids, though.

Posted on Apr 08, 2009

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If you call into crock pot customer service (1-800-323-9519) and explain that the hinge broke and a screw dropped into your food, they will send you a new one for free. At least that is what they did for us, which was very cool and rare to find these days.

FYI, they said the lid they are shipping no longer has the hinge due to all the problems, so as far as fixing and retaining the hinged lid, you are out of luck.

Hope this helps -- sometimes it is better and faster to just call.

Posted on Apr 18, 2012

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