Question about Rival SCVC604-SS 6-Quart Slow Cooker
I need this lid, please help for SCVC604
Go to http://www.crock-pot.com/CustomerService.aspx?id=rpt. Enter the model number near the bottom of the page and click "GO". Choose which version of SCVC604 you have (hinged or not) and select the lid from the list of replacement parts. The unhinged version did not have a lid replacement available but the hinged version did when I ordered.
Posted on Dec 08, 2010
Just went to marbeck.com and found replacement knobs for $6! Very exciting. I didn't need a whole new lid, just a knob. They do have an assortment of whole lids, though.
Posted on Apr 08, 2009
If you call into crock pot customer service (1-800-323-9519) and explain that the hinge broke and a screw dropped into your food, they will send you a new one for free. At least that is what they did for us, which was very cool and rare to find these days.
FYI, they said the lid they are shipping no longer has the hinge due to all the problems, so as far as fixing and retaining the hinged lid, you are out of luck.
Hope this helps -- sometimes it is better and faster to just call.
Posted on Apr 18, 2012
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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