Question about HP LaserJet P2015dn Printer

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P2015DN Left side of image cut off

I am using the P2015DN on a network with a iMac Intel 10.5 Leopard. When I print the pages appear to shift left and cut off the text on the left side. In print preview everything appears fine. Saving files as pdf's did not help either. Any Ideas?

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  • ummedsingh May 11, 2010

    you are check frst your paper size if you are type more then paper size for ex. if doc size is large and you print on A4 size paper in this condition this problem are appear

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If this is a HP LaserJet P2015dn Printer try the 24 hour # listed below.
I've spent countless hours trying to install solve printer problems by going on line but I eventually solve the problem when I break down and call the 24 HOUR NUMBER!

HP and Compaq products
800-HP invent
or
800-474-6836 24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products
Be prepared to provide the following information: Serial Number (S/N), product name, model number
HP TouchSmart PC products
866-408-5408
24 hours a day, 7 days a week. U.S.: English and Spanish.
Compaq Presario PC products 800-OK Compaq
or
800-652-6672 24 hours a day, 7 days a week U.S.: English and Spanish. Customers using TTY 877-656-7058 6:00 a.m. - 3:00 p.m. PT
Mon. – Fri.
excluding holidays

Posted on Jan 22, 2009

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New Intel MacPro + Epson SP R1800 printer + OSX 10.5.2 = Nightmare.


I managed to solve this problem by, probably, doing what I should've done in the first place: Deleting the printer from the print queue and starting again from scratch. 
I read the following instructions from a message from Epson and it pointed me in the right direction. It sounds obvious now, but when you think you've tried everything and you've started to pull your hair out, you can overlook what is staring you in the face.


Message from Epson:
If your output is faint or if the driver settings and/or features are
missing, your system may have automatically added the printer using the
Gutenprint driver. Many Epson drivers are provided with Leopard but the
driver for your printer needs to be downloaded from the Epson website.

Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window,
click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center
of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect
driver is being used. Follow the steps in the next section to select the
correct driver.

Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by
clicking on the minus button under the list of printers. Click OK to
confirm the removal.
3. Go to the Epson support website (www.epson.com/support).
4. Select your product model and download the driver for OS X 10.5 Leopard
operating system.
5. Double-click the downloaded file and follow the on-screen instructions
to install the printer driver.
6. Click on the Apple icon in the upper left corner of the Finder and open
System Preferences. 


The message ended there. 
If anyone out there is having a similar problem to me, then I hope this thread helps. 
All the best. logan

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Epson Stylus Photo R1800 Won't Print Colors Right!!!


If you updated your mac then what happens is a generic driver (GIMP/CUPS) got installed. Do the following:

To remove any previous Epson printer driver files and get a good working install of the latest download for the Intel Duo Core, do the following:
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1. Double click on the MAC HARD DRIVE.
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4. Drag the EPSON folder to the trash can.
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10. Open the OS X "Printer Setup Utility".
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12. Close all open windows and restart your computer.
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If you have not done so already, use the following steps to obtain the download for the new Intel Duo Core driver:
1. Go to http://support.epson.com
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Printer Driver v3.0aAs
Intel-based Macs with OS X (v10.4.4 or later)
epson11769.dmg - 12.4MB - posted on 02/06/06
Installation instructions:
1. Double-click on the "epson11769.dmg" file and follow prompts to create an "epson11769_r1800_printer_driver_30aas" disk image on your desktop.
2. Open the disk image. Double-click the "SPR1800Series 30a" installer icon to begin the installation.
3. Follow prompts to complete installation. Restart Mac once the install is complete.
Do the following to add the printer once the new downloadable Intel Duo Core driver has been downloaded and installed properly:
1. Connect printer.
2. Open Printer Setup Utility.
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4. Ensure you are on the Default Browser window.
5. Highlight printer as it appears under Printer Name.
6. For "Print Using" select "Epson Stylus R1800" if this automatically appears on the list. If this does not appear, select OTHER (not "Epson" - which links you to GIMP drivers, which we don't recommend or support). NOTE: if you are using a firewire connection, the printer name may appear as a letter only - ie "E" for "Epson". This is normal.
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