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My screen will not power up. If I disconnect the current, wait a few seconds then re-connect - the standby light will go on. As soon as I try to turn on the computer - the standby light turns to green, a small white flicker then to black and can not be turned on again. Same problem if I try to enter only the screen diagnostics. If I start in standby mode and hold the power button on the screen - it will begin to power up then shut down completetly with no chance to go back to standby other than power disconnect.

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  • rj05 Dec 15, 2008

    yes - tried to connect to my laptop - does not work - also as stand alone - the screen just seems to have only a few seconds of power.

  • rj05 Dec 15, 2008

    Thank you very much for your advice. It confirms a suspicion.

  • Wimpie Hall
    Wimpie Hall May 11, 2010

    Hi rj05

    Do you have fasility to test this monitor on another desktop or a spare monitor to connect to your desktop? Could be PC related



    Go-Tech

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  • 41 Answers

Hi rj05
I'm sorry to have to say this but you will have to take the monitor in to a repair shop. There is a definate hardware failure inside the monitor.
Regards
Go-Tech

Posted on Dec 15, 2008

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E indicates an Error condition.

1.Without turning off the product, disconnect the USB cable from the rear of the product.

NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon ( ). If your printer has a network or wireless connection, ignore this step.

Figure 1: Example USB connection (your product might not look exactly the same as this example)


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Figure 1: Example USB connection (your product might not look exactly the same as this example)


2.Remove the cartridges from the product.

3.Wait until a message to insert the cartridges displays. If you do not see a message within a few minutes, skip to the next step.

NOTE:If your printer does not have a display, wait until the cartridge lights blink. If the cartridge lights do not blink within a few minutes, skip to the next step.

4.Disconnect the power cord from the back of the product.

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7.Reinsert the cartridges, and then close any open doors on the product.

8.If you receive a prompt to print a calibration page, do so.

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Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


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We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

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