a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
How do you know it is not installing? Are you getting an error message during the installation?
If you're looking for an Icon to be on your desktop it may not be there on some HP Products. I've seen where it is hidden in the QuickPlay buttons or QuickPlay under Start/Programs. Once Quick Play opens up you will see a camera icon listed in the mix.
The Hiren CD is a tool and you correctly formatted your hard disk, but Hiren CD does not install Windows on your hard disk. You need the Windows installation CD and the Windows installation product code to install a fresh installation on your hard disk.
The Windows version that was installed on your computer and the installation product code is on a Windows label that should be attached to the back of your computer.
If you don't have a Windows installation CD then contact Compaq/HP for a copy.
use your laptop go the the hp down site and run the driver from there see if that will work. If not use some other computer if you have a desktop save the file then install you can always uninstall after it works. Then copy file to CD and install on your laptop. if still having problems find a friend with internet and computer try theres system to down load and install. still not work send email to hp telling of your problem they will send you a new cd if you explain what been happening when you down load. good luck
Press the QuickPlay button (normally located near the display) on the notebook PC to open the QuickPlay application.
If this takes you to DVDPlay instead of QuickPlay, then you are probably not using an HP Pavilion notebook and you do not have QuickPlay installed. You should skip this test and go to Test the webcam using YouCam instead.
Alternately, click Start , type QuickPlay in the search field, and select QuickPlay when it becomes available to open the QuickPlay application.
Click icon, and double-click HP webcam in the Source column.
The input from the webcam displays on the screen.
Click Record in the QuickPlay window to record a short webcam file, and then press Stop .
By default, the file is saved in a public folder, and the date is used as the name of the video file.
For example: C:\Users\Public\Videos\HP Webcam\webcam_20070228_1540.mpg .
The saved file can be renamed and moved for use by QuickPlay or other media programs.
Double-click the name of the file in the playlist in the QuickPlay window to view the short Webcam file.
If you can view this file, this concludes this test. You should now test with YouCam.
If you have a third-part webcam, see HP Notebook PCs - Testing a Webcam in Vista with QuickPlay for additional information.
Test the webcam using YouCam
To verify that the webcam on an HP or Compaq computer that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following YouCam test. This test verifies that the Webcam is working and can record or play video files.
Click Start , type you in the search field, and select Cyberlink YouCam from the resulting list.
After a few seconds the program starts and the webcam image should be visible in the main viewing window.
Click in the main control bar to record a short webcam file, and then press Stop .
By default, the file is saved in the Documents folder, in a subfolder named YouCam, with a generic name based on the date.
For example: Capture_20080327.wmv
To navigate to this folder, click Start , Computer , and then select Documents under Favorites, and then open the YouCam folder.
The saved file can be renamed and moved for use by YouCam or other media programs.
Double-click the name of the file in the playlist in the YouCam window to view the short webcam file.
This test verifies that the webcam is working and can record or play video files.
Quick play is a funny animal, first go to add and remove programs.
Remove quickplay. Reboot unit.
Next, google quickplay 3.7 and download the program.
Next open the quickplay program and allow it to my a new folder.
After quickplay has finished you will have a updated quickplay 3.7 or better and should run with no problems.
Hope this has helped you.
okay u need the installation disk or a copy of one at least it seems the HP download server has been corrupted i had problems on a reinstall NOV/19/08 when i allowed the install program to contact server for updates. when i chose not to contact server the program installed correctly and i have not had a problem yesterday or today try to download a torrent of the cda_Express file and use that as your installation disk. if u dont know what a torrent is read up online about them and then try to find your disk through utorrent or bitcomet both of those are programs used to download torrents. frostwire can be used for torrents as well pretty straight forward if you know a little about software and downloading. best of luck the only other solution would be to order a new installation cd
you have already used the HP Operating CD to set up
your hard drive (and formatted your hard drive, and installed XP, and
installed the drivers, and really don't want to do that again), you can
still âfixâ the partitions - as long as you have the space for
Quickplay outside the XP partition.
1. Boot from you HP operating system disk. 2. Press ENTER to set up Windows XP 3. Press F8 to accept License Agreement 4. With your XP partition highlighted (itâs usually C:) press Esc. 5.
Make sure you have at least 250MB of unpartitioned space after your XP
partition. (If you donât, you probably have to delete XP and start
all over.) I had to delete the 204 MB partition I created in the first
place. 6. Once you have your XP partition and at least 250 MB of
unpartitioned space, press F3 to quit. (Donât mess with the XP
partition!) 7. Press F3 again. 8. Remove your HP operating system disk. 9.
If youâre really fast, you can stick your Quickplay disk in before it
reboots. Otherwise, let XP load, put in your Quickplay disk, and
restart. 10. Quickplay should load successfully. 11. Note that
when this is done, Quickplay will actually only use 204 MB of the space
after your XP partition. It just needs more than that to actually run I
I Dont Think Anyone Gets An Installation Disc With A ROM Wierd..........
Anyway U Should Just Plug It In (The Drive) And It Should Plug and Play Function. If You Are Running Vista or XP
OtherWise If A box Appears That Cannot Locate Driver Or Insert Installation Disc Like In Vista Just Browse My Computer From There and Put This Address to Search - YOur Win Drive
ex -: C:/Windows And Search All Drivers Should Get Installed IF This Doesnt Work Just Comment Or If U Dnt Understand Just Comment On This I Have Some More Solutions...................................................................