Have a HP Photosmart D7260 and both a MAC OS X 10.5.5 and a PC. When I print from the MAC to the D7260 it won't print red. I can print the same file from the PC and the red prints. When I run the ink diagnostic report from the MAC, it reports no problem with the magenta or light magenta; yet, on the quality pattern where the colors are displayed, nothing is printed under light magenta or magenta. Any suggestions?

SOURCE: I have a HP Photosmart C5180 printer.

If your color improved slightly when running the printhead option then doing more should help get better results. Sometime the printheads get really dirty/clogged and running the cleaning option more then once is needed.

If you get a slight line running across the page (from left to right) usually the indicates dust build up on the printhead or ink carriage. The dust acts as a paint brush being dragged across your paper as the carriage moves across the page during printing. You can clean the bottom of the carriage with a Q-tip or purchase some cleaning paper for your printer.

Posted on Apr 19, 2009

SOURCE: Photosmart D7260 does not sense Paper in maintray

I had the same problem. I hadn't used the printer in a long time and it took a few minutes to figure out what I did. This may not be your problem, but there are two sliders on the main tray. The first goes left to right and the second goes front to back. If you've use normal 4x6 paper you put the paper in and push the slider forward to lock in the paper so it prints straight. The problem is if you run out of paper and haven't used the printer in a long time, you may try to slide the paper in just like you would a normal printer. But for it to work, you have to pull the front-to-back slider back, and make sure the paper is forward of that slider. If you've pushed it way forward after trying to shove your paper in, you may have to find something to pull it back out again, because your fingers might not be able to get in that far.

Posted on Jul 12, 2009