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The door is locked shut and the power will not go on

I loaded my machine with a pretty full load and I turned it on and went out shopping. When I came back, the power was off (no lights on) and the door is locked shut. I unplugged the machine and waited a while then plugged it back in and nothing changed. Please help...!

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  • lking358 Dec 15, 2008

    no I have not. In reviewing the other posts I found some similar situations, but nothing exactly the same. I am going to go home and try to unplug the machine for 15 minutes or more then plug back in to see if it resets. Do you have any other suggestions?

  • lking358 Dec 16, 2008

    It is a kenmore he2 front loader. Do you need an additional model number...I will have to look and get back to you. It is about 2 years old.

  • lking358 Dec 16, 2008

    no lights, I cannot turn the power on and the door is still locked

  • Dave May 11, 2010

    If you can provide a model #. I can help you out.

    Dave www.washermd.com

  • jamcpherson May 11, 2010

    Did you receive an answer for your problem>?

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Now that you have plugged it back in, do any of the lights come on, any power? Or does the door just not open? thanks

Posted on Dec 16, 2008

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