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Outgoing faxes are black - Brother IntelliFAX 5750e Laser Fax

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  • cerl Dec 15, 2008

    Thanks,

    I forgot to add that when I copy a piece of paper it comes out black and streaky. Does this change your solution?

  • cerl Dec 15, 2008

    Does the array sensor have another name for it. I can't find this part.

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  • Brother Master
  • 19,396 Answers

Check first all settings, unplug the scanner to reset settings.

Try doing a scan, if the scan is black as well, you need to have the lamp or the array sensor replaced.

If scan is ok, then it is a communication problem probably a fault on the internal main board.

Posted on Dec 15, 2008

  • Ginko
    Ginko Dec 15, 2008

    Then you are in first situation, the lamp or the array sensor must be replaced.

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