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Having read the other reviews here, I was prepared for the cryptic "VENTILATE" message. (The manual refers to this procedure as "Loading the circuit", which doesn't help to clarify things.) Of course this refers to what Americans would call "priming" the machine. As mentioned in another review, there is a plastic hand pump supplied for priming, but that is only needed in the event that the electric pump fails to self-prime. All I had to do (following the quick-start instructions) was to select the Hot Water function; the internal pump quickly primed itself. i hope this helps Lee Davidian
Hi You need to run water through the wand to prime the machine. Push the button that has or says water or a drop. The display will say "hot water". When the "ventilate" disappears it will say "warming up". You are primed.
There is an air lock in the hydraulic line of the machine, thats why it is calling for ventilate, if hot water valve is open and it is still calling for ventilate, then it is possible that the valve is blocked, it might be at top of the wand or at the tap rod assembly.
Sorry, but that sounds like a bad flow meter. The flow meter is not that hard to replace, with a little common sense, but the new flow meter should be the brass one. There are some tricks to getting the top back on, Pull forward on the bypass doser chute a little so it will center in the opening. You don't have to disconnect all the wires that go to the top. They are long enough that the top will set behind the machine carefully. Remember the tubes that go to the flow meter. You don't want to get them backwards.
When it says to ventilate, it is asking you to prime the pump. Put a cup under the panarello wand ( the steamer/frother) to catch the discharged water and press the hot water button (upper left button on my machine). Wait until air stops coming out with the water, usually 3-5 ounces, and then press the hot water button again.
You machine is now ventilated (primed) and should be ready to go.
fill it with water start the machine when hot open side valve to let water out if it doesnt do the job remove water tank in the kit of the machine there a little pump put water in the pump in the water hole force water in there with side valve open let me no pierre