Question about HP Pavilion dv4000 Notebook

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My frozen HP blue screen

I have a HP DV4000 and it froze on me. when it starts it starts at the windowxp and then it goes to the Blue Screen and no where else the cursor works. What can I do?

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  • casey5166 Dec 16, 2008

    i want to save files i have on the computer, number one. and number two i cannot find my disks to reinstall windows if i have to.

  • Anonymous Jan 23, 2009

    i have the same proble when i turn it on it just stays frozen in the blue screen. i can move the mouse but other than that it stays frozen.

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  • 163 Answers

Hi,

the problem may be due to error in software , try to reinstall the operating system


Posted on Dec 15, 2008

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