Question about Philips GoGear SA178 MP3 Player

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My 8gb mp3 player keeps saying connect player to pc when i do that it downloads all the stuff needed for it but it still wont fix the problem!!!!!!!!!!!!!

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First of all, I have to chastise you for not posting your problem in the right section. Every Philips mp3 player model is different, so you are just inviting bad/wrong answers by doing such a thing.

Now, that's over with... If your player's model number starts with HDD, it is probably already too late to fix it. The HDD models are
incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Posted on Jan 03, 2009

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