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Laptop booting up and then shutting off unexpectedly.

I have a Gateway laptop that was started this morning and unexpectedly shut off. Now, I can't start it. Lights come on and immediately shut off. Interestingly enough, an older laptop I had sitting around I decided to bot up in the meantime started to give problems now, too. It boots to Windows everytime but shuts off unexpectedly.

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  • Anonymous Dec 16, 2008

    I have the same problem on my laptop and also on my desktop. Started yesterday now laptop doesn't start at all. Desktop boots up then shuts off???

  • mpmorin Dec 19, 2008

    I live in an area that was hit hard by the ice storm. I didn't lose power but I'm wondering if my house was getting hit by dirty power. Later that same day, the computer started no problem. I have not had the problem since. I had it cleaned out with alcohol - memory, battery connectors, wifi card, hard drive CPU/fan cover. It seems that it may be sucking up dust.

  • mpmorin Dec 19, 2008

    About the MS updates. I got updated 12/10/2008 but the problem occurred 12/15/2008.

  • Dave Long May 11, 2010

    have you had any recent ms updates?


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This sounds like the cpu fan assembly go to Gateway and enter the model in the support then download the system diagram so you can remove the casing it would take me forever to type the inst. once you have removed the cover put you hand over the cpu fan assembly and check for airflow
If you are afraid to diass. your comp. take it to a pro.

Posted on Dec 19, 2008

  • Leslie Dec 19, 2008

    do u know how to open your lt. you may have had a power surge check the cpu fan then write me back

  • Leslie Dec 19, 2008

    was it plugged in? write me directly at my co. website

    www.safecompute.org

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Reseat the RAM and then boot up your laptop. If it still does not boot up then remove the RAM module/s and take them to your friendly computer repair shop and get them to test the RAM for you. Just like you sometimes need a mechanic to repair your car, sometimes you do need a technician to diagnose and identify the fault or faults on your computer. Not only does a good service technican have the experience to deal with this type of problem, they also have the equipment that allows them to look at things the average computer user can't see, and he has a collection of replacement parts that can be used to quickly test individual components on your computer.

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First thing check that the battery charge light is on when the battery and the charger are connected.
If it is it indicates that the power supply is charging the battery,
If it isnt it may indicate a fault with the battery or that the charger is not compatable with the laptop or that there is a fault with the charger.
If the battery is charging then try running the laptop on battery only without the charger and on charger only without the battery.
This will eliminate which one is faulty.

You mentioned that if you wiggle the cord then the light comes on again.
Check to see if the charger end plug is lose or the actual port on the laptop is lose.
If the charger plug is lose then return to seller and make sure they gave you the correct charger. if the actual port on laptop is lose then perhaps u got a bad connection and you need electrician or local laptop technician to open it up and solder properly on motherboard.

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Hi there.
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Maybe a heat issue. I had a P4 system once that would do that exact same thing. I cleaned the cpu cooler and fans and added new heat sink paste between the heat sink and cpu. No problems after that. Let me know if this helps.

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