Sure i have a zune also and would love to help go to zune marketplace on the and create an account and then download the software to your computer make sure your zune is hooked up to the computer and when you download the software for it it will take you to your own personnal zune page for your zune then after that name your zune and make a password and go to sign in and go to device then then it will ask you do you want the zune to sync automatically or do you want to choose your own pics and songs and videos choose the one you would like and then i would give you my advice to get the zune pass which is only 14 dollaurs a month you will love it download all the music you want i hope i helped have fun.
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This stuff just recently started happening to a lot of us... My **** started acting up yesterday... First was giving me some sort of error telling me it cant access my zune please disconnect and try reconnecting........ Now I am getting the same error you guyz have been getting talking about reformating.... i am going to call tech support today EVEN though I know their lame solution will be just to reformat... I want a root cause for this stuff.. Probably was some sort of windows update ****
The Zune software lets you add to your collection audio and video in a variety of formats and codecs. Just download media from the Web or rip songs from a CD, and the Zune software automatically adds the downloaded (and ripped) items to your collection and syncs them to your device.
The Zune software will convert many video formats during sync so they can play on your Zune device. This automatic transcoding can take a while.