Okay...we can figure this out.
Does your computer have enough memory and all the requirements to run the software?
You may want to make sure you have the latest service pack from Microsoft for Windows ME.
Also click the link below for Fuji's site to make sure you have the latest update for their software.
http://www.fujifilm.com/products/digital/download/index.html
After you know these are up-to-date, then start from the beginning. Turn off everything wait a few minutes and then turn on the computer. Wait for Start Up programs to load. Then follow instructions in Owners Manual for loading FinePixViewer.
Hope this helps. (blasted technology!)
Let me know.
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