Question about HHP Hand Held Products IT3800LR-12 Barcode Scanner

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HHP Handheld IT3800lr-12 - i can't configure it to USB

Hi Friends,
i have a HHP IT3800 Barcode Scanner with USB cable.
I want to scan the Barcodes from Books and import them into Programs like Excel etc.
The Scanner should work like a second Keyboard.
But i am not able to configure the scanner. I read the manual, i made first the "Default Configuration", after this i scanned "~termid124"
Disconnect Scanner, reconnect Scanner, reboot PC - everytime "Unkown USB device". (OS = Windows XP, SP2 and SP3)
Same with the other USB Scancodes in Manual.
A few month ago, i've had borrowed an it3800 with keyboard wedge, this worked without any problems.
Can Someone tell me, how to configure this Scanner in the right way, that Windows accept it as an USB device
Thx for help
Gertruede

PS: i beg pardon for my english, but this is not my native language

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If you have the manual, try to cofigure it to USB Keyboard and/or to LAPTOP DIRECT CONNECT. This last option is on page 1-7 in the manual I have with me. Please let me know if it works... Good luck!

Posted on Jan 27, 2012

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